From the Manufacturer:

1. The Expedition XL4 is a four-wheel scooter with a
   350 lb. weight capacity: The unit comes standard with a deluxe captain’s seat that can accommodate most users.

2. Controls: It has an adjustable tiller for added user comfort and a front headlight for added convenience
   for evening operation.

3. Tires: Fitted with 12.5” pneumatic wheels give the unit 3” ground clearance for operation on multiple terrains. The Explorer also features a built in USB charging port, and cell phone storage pocket.

4. Grey Model Number: TE-9
   Medicare Billing Code:
   + 350lb Weight Capacity
   + Pneumatic Tires
   + LED Headlight
   

SPECIFICATIONS
Weight Capacity 350 lbs
Width 25”
Length 54”
Unit Weight1 222 lbs
Max Speed2 6.8 mph
Ground Clearance 3”
Safe Climbing Angle 6º | 10%
Front Wheels 12.5” Pneumatic
Rear Wheels 12.5” Pneumatic
Suspension type Limited
Battery Options 12V 36Ah x 2
Battery Weights 22 lbs each
Range Up To3 up-to 20 miles
Charger 5A Off-board
Tiller type Virtual
Available Color:
+ Storage Pocket on Tiller
+ Up to 20 Miles Range
+ Built in USB Port

Technical Specifications Explained:

Key Specifications of the Shoprider Expedition XL4 Mobility Scooter

Weight Capacity: Engineered to support up to 350 lbs, delivering dependable and secure mobility for a wide range of users.

Dimensions: A compact yet spacious design, measuring 25 inches in width and 54 inches in length, perfect for versatile use.

Ground Clearance: 3 inches of clearance ensures a smooth ride across various terrains, from sidewalks to gravel paths.

Top Speed: Cruise confidently at a maximum speed of 6.8 mph, balancing efficiency with safety.

Range Per Charge: Travel up to 20 miles on a single charge, offering freedom for extended outings.

Climbing Ability: Capable of tackling inclines up to 6º or 10%, making gentle slopes effortless.

Wheel Design: Durable 12.5-inch pneumatic front and rear wheels for superior stability and traction.

Suspension: Equipped with a limited suspension system for added comfort during your rides.

Battery Details: Powered by two 12V 36Ah batteries, each weighing 22 lbs, providing reliable performance.

Charger Type: Includes a 5A off-board charger for convenient recharging.

Tiller Type: Features a virtual adjustable tiller for personalized steering comfort.

Color Option: Available in a sleek grey finish to suit modern tastes

Welcome to Shoprider®Mobility,

The trusted name in mobility solutions. Explore our range of premium powerchairs, mobility scooters, accessories, and more!

Thoughtfully designed to keep you moving confidently and quickly. Discover the perfect tools to elevate your mobility experience today. Explore New Additions to the Shoprider Fleet of Mobility Products like the Shoprider® Expedition XL4 in Shale Grey, A Striking Electric Blue like never seen before with the NEW Echo+ Scooter & The Explorer mobility Scooter in Shale grey. Striking and strong define the Shoprider® Wheelchair & Mobility Scooters!

This is a dedicated page for everything Shoprider® and don't forget the superior 10 year Warranty that beats all industry standards for a decade of warranty coverage, parts, frame & Electronics.

A little bit about our Brand Partner

About Shoprider® Mobility We've Been Empowering Freedom Since 1988.

Since 1988, Shoprider Mobility has been a trusted name in scooters and power chairs across the United States. Known for innovative designs, advanced features, and affordable pricing, we’re proud to offer solutions that empower independence and elevate mobility for everyone.

Our products are manufactured to ISO9001 quality standards, ensuring reliability, durability, and peace of mind. Whether you’re seeking enhanced mobility or simply a better way to move through life, Shoprider delivers industry-leading options that meet your unique needs.

At Shoprider, customer satisfaction is paramount. Our nationwide network of dedicated providers ensures you’ll receive outstanding service and support at every step—whether you’re exploring our products or need technical assistance. Plus, our comprehensive warranties back your confidence in choosing Shoprider.

Explore our innovative lineup today and discover why Shoprider is the go-to choice for mobility solutions across the country. Your journey to freedom starts here!

From Our Manufacturer:

Have you recently purchased your Shoprider Mobility Product(s) from Rivete Advanced Mobility and Recovery Solutions?

COMPLETE REGISTRATION USING THIS LINK:  COMPLETE MY SHOPRIDER REGISTRATION NOW

If you have made a purchase or are contemplating it, taking the time to read the details below could guide you in the right direction.

Get your questions answered or reach out to us at info@rivete.store for assistance. We are glad to help in any way possible.

AS OF FEBRUARY 4TH 2025

Warranty and Labor Costs:

• One-Year Warranty Labor Service Contract:

  • Required for all compact and mid-size scooters at a cost of $45 per serial number.

  • Required for all heavy-duty scooters at a cost of $45 per serial number.

  • Required for all power chairs at a cost of $65 per serial number.

• 10-Year Warranty:

  • Applicable for Echo +, Explorer, and Expedition XL4 frames, covering defects under normal use.

4. Freight & Notes:

• FOB Enduser:

  • Defined as the per-unit price for shipping within the contiguous United States, including accessorial services like lift gate service and door step delivery.

• Flagship Prices:

  • Inclusive of freight and White Glove Service.

• Fuel Surcharge:

  • A 1% surcharge on all product invoices.

• Battery Inclusions:

  • Compact and mid-size scooters include installed batteries and front basket.

  • Heavy-duty scooters like Sprinter XL4 and Enduro XL4 include specific installed batteries.

  • Power chairs include installed batteries, with 75 Ah batteries available at an additional charge.

• White Glove Service:

  • Available upon request at the time of order placement.

• Lead Time:

  • Defined as the time from receiving the purchase order to order arrival, typically within 7 business days for standard items.

5. Additional Services:

• Standard and Additional Seating Options:

  • Refer to product specification sheets for standard seats. Additional seating options available by model, upon inquiry.

• Routine Maintenance:

  • Labor charges for routine maintenance (e.g., flat tire repairs) are not covered by the warranty labor service agreement.

Warranty Terms and Conditions

Rivete Advanced Mobility and Recovery Solutions ("Distributor") warrants its electric scooters and power chairs ("products") against specific defects in materials and workmanship from the date of purchase, subject to certain conditions and exclusions as defined below. Please take the time to review the following terms and conditions under which Rivete agrees to provide repair services.

This warranty is valid and enforceable on products purchased in the United States from Rivete.store ("an authorized Shoprider provider").

This warranty applies only to the original purchaser of the product from Rivete.store ("an authorized Shoprider provider") and shall not extend to any subsequent purchaser, assignee, or other recipient of the products.

This warranty covers the replacement or repair, at the discretion of Shoprider, of defective parts only. It does not cover any labor charges including, but not limited to, charges incurred for the installation of replacement parts, shipping and/or transportation charges to and from Rivete.store ("an authorized Shoprider provider"), or additional fees (including expedited shipping), that may be incurred by the provider.

All warranty replacement parts are covered under warranty from the date of purchase of the original product, not from the date of part replacement. If a certified refurbished part is not available, Shoprider may, at its discretion, replace the part with a new part. To present a claim under this limited warranty, customers must deliver the product to an authorized Shoprider provider, along with proof of purchase; i.e., sales receipt. This warranty does not cover pick-up, delivery, or house calls.

The warranty encompasses the drive train (including the transaxle, motor, and brake) as follows:

| Parameters | Frame | Electronics | Motor/Trans Axle/Brake | Batteries |
|-----------------------|----------------|-------------|-------------------------|------------|
| Scooters/Power Chairs | 5 year warranty| 12 Months | 12 months | 6 months |

This warranty is valid and enforceable only on products purchased in the United States and from Rivete.store ("an authorized Shoprider provider").

This warranty is only applicable to the customer as the original purchaser of the product from Rivete.store ("an authorized Shoprider provider") and shall not extend to any subsequent purchaser, assignee, or other recipient of the scooter or power chair from the customer.

No provider or similar person has the authority to make any warranties or representations concerning Shoprider Mobility Products, Inc. products, or to extend this warranty beyond the express terms contained within. The Distributor assumes no responsibility for any warranties beyond the express terms laid out in the warranty. The customer releases and holds the Distributor harmless from any claims arising from any unauthorized representations.

This warranty shall be void if the Customer modifies the product in any way, including but not limited to the use of parts other than genuine Shoprider parts.

This warranty does not apply unless the Registration Card is signed, completed, and returned within thirty (30) days of the purchase date. The manufacturer reserves the right to dispose of the Registration Card upon receipt.

Warranty Exceptions:

Transaxle:The warranty will not apply if there is an increase in operational noise level.
Motor:Damage to the commutator of the motor caused by not replacing motor brushes after heavy wear will void the warranty. Motor brushes, however, will be warranted for one year.
Brake:Brake pads are considered a wear item and will be warranted for one year.
-Maintenance:Annual maintenance schedule must be strictly followed.

This warranty excludes batteries or damage caused by battery leakage, with warranty coverage provided by the battery manufacturer. The battery charger is covered only for one year from the date of purchase of the unit.

Controllers are not covered under this warranty; warranty coverage is provided by the controller manufacturer. The manufacturer may void the warranty due to user negligence or liquid damage.

This warranty does not cover plastic shrouding or covers, seat upholstery, arm pads, or tires as these components are considered wear items.

All transportation costs and any shipping damages incurred when submitting parts for repair or replacement are the responsibility of the original purchaser.

Any implied warranty imposed by state consumer law is limited.

The customer agrees that any claims they may assert against the Distributor shall be limited to those which may be asserted under the foregoing warranty.

This Agreement shall be governed and construed in accordance with the laws of the State of California. The customer irrevocably consents that any legal action or proceeding arising out of or connected with this Guaranty shall be instituted.

MORE DETAILED WARRANTY INCLUDING NEW LINE OF PRODUCTS: 

Shoprider's shipping and returns policies in the United States include the following details:

Shipping Policies

• Delivery Methods: Shoprider products are shipped via reliable carriers such as FedEx or UPS.
• Tracking Information: Customers receive tracking details upon dispatch to monitor their orders.
• Delivery Times: Shipping times vary depending on the product type and location, with most orders processed promptly.

Returns Policies

• Return Window: Returns are accepted within 30 days of receipt, provided items are in their original condition, unused, and include all packaging and tags.
• Restocking Fees: Certain fees, such as restocking or pickup fees, may apply for returns.
• Return Process: Customers are encouraged to contact Shoprider or the authorized provider for specific return instructions.

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.  

We want you to feel confident that you are getting the absolute best price for the product you are ordering.  

If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee

• Promotions such as rebates and buy one, get one free offers are not eligible

• The item must be in stock on the competitors website

• The competitor must be an online store, they may not have a retail location

• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)

• The competitor must be an Authorized Retailer of the product in question

• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

In addition to this, forming the conditions, there are some more details:

Terms and Conditions

1. Eligible Products:

   • The product must be identical, including the model number, color, size, and condition.

   • The product must be in stock and available for immediate purchase at the lower price from an authorized retailer.

2. Eligible Retailers:

   • Price matches are applicable to prices found at authorized retailers only. Third-party marketplaces and auction sites are excluded.

3. Proof of Lower Price:

   • Customers must provide proof of the lower price, such as a current advertisement, website URL, or a printed quote from the authorized retailer.

4. Time Frame:

   • The Price Match Guarantee is valid within 30 days of the original purchase date.

Limitations

1. Exclusions:

   • Price matches do not apply to:

     • Clearance, closeout, damaged, open-box, refurbished, or pre-owned items.

     • Items sold through membership clubs or loyalty programs.

     • Limited-time sales events such as Black Friday, Cyber Monday, or holiday promotions.

2. Bundled Offers:

   • Price matches do not apply to bundle offers or promotional packages that include free or discounted items.

3. Shipping and Handling:

   • The price match applies to the product price before shipping and handling charges. Any additional costs for shipping and handling will not be included in the price match calculation.

4. Limit of One Price Match:

   • Customers are limited to one price match per identical item, per customer, during the 30-day period.

How to Request a Price Match

To request a price match, please contact our Customer Service team at [Customer Service Email/Phone Number]. Provide the following information:

• Your name and contact information.

• Proof of the lower price (e.g., advertisement, website URL, printed quote).

• Details of your original purchase, including the order number and purchase date.

Our team will review your request and confirm eligibility within 5-7 business days. If approved, we will refund the difference to your original method of payment.
Guarantee Your Savings.

At Rivete Smart Suite, we strive to offer competitive prices and exceptional value. Our Price Match Guarantee ensures you can shop with confidence, knowing you are getting the best deal possible. If you have any questions or need assistance, our Customer Service team is here to help.

Rivete Smart Suite

5 Great Reasons to Buy from Us

1.Quality Assurance: We partner with industry-leading manufacturers to bring you products that meet the highest standards of quality and reliability. Each item in our store is rigorously tested to ensure it delivers exceptional performance and durability.

2.Expertise and Experience: With years of experience in the mobility and recovery that can revolutionize each hour for you!

At Rivete Smart Suite, we're all about smart life enhancing and independence boosting solutions, which is why we married two concepts of wellbeing and are headed that way in our future!

Our team is well equipped to provide you with knowledgeable advice and timely support, as we understand your time is precious as are your unique needs.

Reach out to us with any queries and we're ready to help you find your perfect solution here on Rivete Smart Suite.

3.Customer-Centric Approach: Your satisfaction is our top priority. We offer personalized service, attentive support, and a hassle-free shopping experience. From product selection to after-sales service, we’re here to assist you every step of the way.

4.Innovative Solutions: Stay ahead of the curve with our selection of state-of-the-art mobility and exoskeleton products. We continuously update our inventory to include the latest advancements in technology, ensuring you have access to the most innovative solutions on the market.

5.Competitive Pricing: We believe that top-quality products should be accessible to everyone. That’s why we offer competitive pricing on all our items, along with special promotions and discounts to provide you with the best value for your investment.

HOW WE STAND APART!

Reasons to Buy from Us

1. Expertise in Mobility Solutions: With extensive experience in the mobility & movement and recovery niches, we understand the unique needs of our customers and provide tailored solutions.
2. Authorized Reseller: As a non-stocking authorized reseller, we ensure that all our products, at Rivete Smart Suite, are genuine and come directly from the manufacturer.
3. Quality Assurance: We are committed to offering only the highest quality products. The Rivete Smart Suit is rigorously tested to meet the highest standards of performance and durability.
4. Customer Support: Our dedicated customer support team is always ready to assist with any questions or concerns, ensuring a smooth and satisfying purchasing experience.
5. Competitive Pricing: We offer competitive pricing on all our products, including the Rivete Smart Suit, providing excellent value for money.
6. Business Relationships: We have strong relationships with exoskeleton manufacturers and suppliers, ensuring that we can provide the latest and most advanced products on the market.
7. Tax Permits and Business Accounts: We are knowledgeable about tax permits and business accounts, making the purchasing process seamless and hassle-free for our customers.

Tax and sales tax are according to states delivered to and the frequency of either in state or out of state deliveries and freight considerations. Where needed we will take it upon ourselves to relay you the correct information from our brand partners.

1. Product Specifications: We provide detailed product specifications and information, helping customers make informed decisions about their purchases. We also believe in enriching and entertaining you with product specific media, video or otherwise to showcase the high quality of our brand Partners' products before you receieve them. 
2. After-Sales Service: Our commitment to customer satisfaction extends beyond the sale. We offer comprehensive after-sales service to ensure that our customers are fully supported.
3. Innovation and Technology: Rivete Smart Suite is at the forefront of innovation and technology, offering advanced features that enhance mobility and improve quality of life.
4. Our Shipping Policy and returns are easy and Pro You! User friendly and easy.
5. We partner with Brands who are all about the customer user experiences and shopping experience, who have generous warranties and affordable added warranties, should you need to add it after the usually 1-3 year warranty. Options for parts and specifics are among the most customer friendly in the industry. 
6. We also work to ensure you have a great experience from chekout to delivery. 

By choosing to buy from us, customers can be confident that they are getting a top-quality product backed by exceptional service and support.

About Rivete Smart Suite's Shipping & Returns Process

Welcome to Rivete Smart Suite, your trusted online retailer specializing in the Advanced Mobility & Recovery niches. We pride ourselves on offering competitive prices and a handpicked selection of high-quality, innovative products designed to enrich your independence, mobility, and recovery journey. We are authorized Resellers in Partnership through vetted and documented contracts with our Suppliers "Who We Work With" on our home page.

Our goal is to provide an exceptional shopping experience by combining well-researched, high-demand mobility and recovery solutions with top-rated customer support. At Rivete, we aim to empower our customers with enhanced mobility, independence, and rehabilitation for a more fulfilling lifestyle.

Who We Are?

Based in San Francisco, we operate offices nationwide, collaborating with top-tier U.S. manufacturers and suppliers to bring you the best products in the market. While we currently sell exclusively to the U.S. market, we are excited to expand into broader markets soon.

How We Deliver?

We partner with trusted carriers, including FedEx, UPS, and USPS, to offer fast and reliable shipping. Local distributions are managed seamlessly to ensure that your orders reach you promptly and securely.

Should you have any questions about our products or wish to check availability, please reach out via our Contact Us page. Our team is always here to assist.

Shipping Designations and Policies

At Rivete, we’ve established clear shipping designations and policies to cater to our valued customers while respecting our partnerships with trusted manufacturers and suppliers.

What You Need to Know

Our Promise

We are committed to offering the best deals throughout the year, ensuring that you always enjoy fair shipping options tailored to your needs. Clear explanations and detailed terms will accompany every eligible product for free shipping or special delivery rates.

Shipping Policy

At Rivete, we strive to make your shipping process as seamless and transparent as possible. Please review our detailed shipping methods, rates, and timelines below:

Shipping Methods:

• Standard Economy
• Priority Mail
• Express Mail
• LTL (Less-Than-Truckload) for heavier or larger items

Tracking information for your order will be provided once your shipment is dispatched.

Handling Time &  Transit Time: Between 

Total Delivery Time: Average 5-12 business days. Contingent upon the following conditions and scenarios:

Shipping Costs: The total delivery time is calculated based on handling time and transit time. For most products, you can expect delivery within 5–12 business days, including processing.

Special Considerations: Orders placed on weekends or public holidays will be processed the following business day.

WE ARE ALWAYS OPEN FOR BUSINESS. HAVE FAITH AND PLACE YOUR ORDERS; YOU ARE IN GOOD HANDS!!

Free Shipping Eligibility: Available on orders over $150 and heavy items as mentioned below; will ship by LTL. FREE SHIPPING on all orders is available on orders of $150 and within the United States only at this time.

Why Choose Rivete's Shipping Policy?

At Rivete, we prioritize transparency and reliability in shipping. With straightforward timelines and competitive rates, you can shop confidently, knowing your order is in trusted hands.

We also understand your eagerness and excitement upon receipt of your awaited investments. We care for you, and we value your business. we also understand we'd feel the same way too!

Shipping Rates and Free Shipping:

• Free Shipping: Orders over $150 within the United States qualify for free shipping, applied automatically at checkout.
• Expedited Shipping: Rates for Priority and Express Shipping are calculated in real-time at checkout.
• Heavy Items: Items over 100 lbs require LTL freight shipping. Charges will be calculated in real-time at checkout, based on location and size.

Order Processing Times:

• Orders will be processed on a first-come, first-serve basis or, in some cases, based on item weight, nature, and the vendor supplying that product and shipping it out to you. 
• We do our best to always "process" and finalize payments, relay information to our brand partners on the same business day, usually within the first hour we receive them.
• Orders typically ship within 1–3 business days.
• For certain items, processing may take up to but not exactly. it could be shorter depending on our brand partners and who we work with, a broad delivery window of 5–7 business days. This is dependent on customization and availability. For example, consider a highly customized wheelchair, such as one with new upholstery or custom-colored textiles, or combined orders. This may either be shipped in one package or separately, once again keeping in mind, the items' total weight and dimensions. 
• A tracking number will be sent via email once your order has been dispatched.

Special Shipping for Karman Mobility Products: 

Orders over $199 for Karman Mobility products qualify for free shipping. These items may follow unique shipping timelines, and any exceptions will be communicated promptly via email.

Special Shipping for Kineon MOVE+ PRo Products:

Free 1-2 Day Express Free Delivery within the United States with no handling fees and shipped by Kineon Move+Pro directly to you. 

Special Shipping From Kineon: Managed through Shopify Collective and in association with our Shipping & Returns Policies to ensure you get your order within 2-3 days.

Returns for Kineon Move+Pro: Easy No questions asked returns with the possibility to try your MOVE+pro for 30 days before committing to buy. Sounds like a really sweet deal to us! 

Special Returns & Shipping for ComfyGo: orders are processed within 1-5 business days on receipt of order and shipped via LTL, FedEx, Freight, DHl, UPS & USPS.

For returns: All returns are accepted; however, note that you may incur a standard 25% restocking and inspection fee. If the product is returned in a different condition than it was sent, a maximum of 50% damage fees is assessed on the price of the product. For more details, refer to this page: ComfyGo Shipping & Returns Policy.

Returns & Exchanges Policy

We understand that circumstances may arise where a return or exchange is necessary. Our return policies are outlined below to ensure transparency and fairness:

General Return Guidelines

We want you to be fully satisfied with your purchase. If, for any reason, you are not happy, you may return most items within 30 days of delivery for a refund or exchange. Returns are not limited to defective items and may be initiated for other valid reasons, such as dissatisfaction or incorrect shipments. Items must be unused, in their original packaging, and accompanied by proof of purchase.

Custom or Heavy-Weight Items

Custom or heavy-weight items may not qualify for returns due to their specialized nature. Any exceptions will be outlined clearly for applicable products. Only in some cases it maybe given provided information and evidence for such returns are part of the return claim. 

Refund Processing

• Refunds will be issued back to the original payment method.
• Please note that shipping costs from the original purchase are non-refundable.
• Once your return is received and inspected, you will be notified of the status via email. Approved refunds are typically processed within 7–10 business days, depending on your payment provider.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Initiate a Return or Exchange

To initiate a return or exchange, please contact us at info@rivete.store. For specific returns or exchanges, please consult the vendor-specific policies below:

Refund Policy Summary

• Refunds are issued upon inspection and approval.
• Refunds will reflect in your account within 7–10 business days (varies by payment provider). We only refund to the payment source or method used at the time of the transaction and to no other method. 
• Shipping fees from the original purchase are non-refundable.

Track Your Order

Track your shipment using these links:

• FedEx: FedEx Tracking
• USPS Priority Mail: USPS Tracking
• UPS: UPS Tracking

For any updates, delays, or additional details, customers are encouraged to create an account with us for real-time notifications, order modifications, and reward points for future discounts.

Holiday and Future Expansion Note: 

At this time, Rivete only ships within the United States. However, we are exploring expansion to international markets shortly. Stay tuned for updates!

What to Expect in Shipping Charges with your purchases. Terms& Conditions Section:

• Shipping charges for heavy items over 100 lbs are calculated in real time at checkout.
• Returns are not limited to defective items and include reasons like dissatisfaction or incorrect shipments.
• Customers bear return shipping costs for non-defective items, while defective or incorrect items qualify for Rivete-covered return shipping.
• Refunds are processed within 7–10 business days after inspection and approval.

Payments We Accept at Rivete Smart Suite

At Rivete, we strive to make your shopping experience seamless and convenient by offering a diverse range of payment options to suit your needs.

1. Credit and Debit Cards

We accept all major credit and debit cards, including:

• Visa
• Mastercard
• American Express
• Discover

Why Choose This Option?
Credit and debit cards provide a secure and swift way to complete your purchase. Your card details are encrypted and processed through trusted payment gateways, ensuring your information is safe and private.

2. Shop Pay

Enjoy a faster, safer checkout experience with Shop Pay. This flexible option keeps your payment information stored for future use.

Why Choose Shop Pay?

• Accelerated checkout for returning customers.
• Option to split purchases into interest-free installments.
• Trusted by millions for secure and seamless payments.

3. Buy Now, Pay Later with Affirm

We’ve partnered with Affirm to offer flexible payment plans tailored to your budget.

Why Choose Affirm?

• Split your purchase into manageable monthly payments.
• Access various payment plans designed to fit your needs.

How It Works:

1. Select Affirm at checkout.
2. Complete a quick application to determine eligibility.
3. Choose your preferred payment plan and enjoy your purchase right away.

Note: Affirm is subject to credit approval. Terms and conditions apply.

4. Sika Payments

Experience secure and modern payment processing with Sika Payments.

Why Choose Sika Payments?

• Hassle-free transactions supported by advanced security features.
• Accessible via various international and local payment options.
• Designed to simplify payments for both customers and merchants.

5. Digital Wallets

We accept popular digital wallets for a faster and more convenient checkout experience, including:

• Apple Pay
• Google Pay
• PayPal

Why Choose Digital Wallets?
Digital wallets allow for secure transactions without manually entering card details. Simply log in to your wallet account and confirm the payment with ease.

6. Bank Transfers

For larger purchases, direct bank transfers provide an additional layer of security.

How It Works:

1. Select "Bank Transfer" at checkout.
2. Follow the instructions provided to complete the transfer.
3. Once payment is confirmed, your order will be processed swiftly.

7. Cryptocurrency

For tech-savvy shoppers, we accept select cryptocurrencies, such as Bitcoin and Ethereum. Payments are processed via a secure crypto payment gateway.

Why Choose Cryptocurrency?
Cryptocurrency payments offer a decentralized and secure way to complete your purchase. Transactions are fast, transparent, and innovative.

8. Gift Cards

Redeem your Rivete gift card effortlessly at checkout by entering the unique code. Gift cards can be used for full or partial payments.

Need Assistance?

If you have questions about any of our payment methods or encounter issues during checkout, our support team is here to help. Please contact us at:

• support@rivete.store
• info@rivete.store

HSA/FSA FAQ Recommendations 

1. Can I Use My HSA/FSA for Merchant name Products? 

Yes! You can use your HSA/FSA dollars to purchase eligible products on our website using the Sika Health payment method. All eligible products will say HSA/FSA eligible under the Product Description. When you add HSA/FSA eligible products to your cart, you can select the “Sika | Pay with HSA/FSA” payment method and follow the instructions. No receipts, no reimbursements, no hassle. 

2. What happens if I have both HSA/FSA eligible items and ineligible items in my cart? 

 If you have a mixed basket of eligible and ineligible products, Sika Health makes this very easy. When you select the “Sika | Pay with HSA/FSA” payment method at checkout, your cart will automatically be split into an eligible and ineligible subtotal. You can then add the appropriate payment method for each subtotal. Sika Health will handle the rest! 

3. What if I don't have enough money in my HSA/FSA account to cover my purchase amount? 

Not to worry! Sika Health can check your available HSA/FSA balance, charge that amount, and allow you to provide a backup credit or debit card to handle the rest. Enter your card details like normal and follow the prompts from Sika Health! 

4. What if I don’t have an HSA/FSA debit card? Can I still use Sika Health? 

Yes! If you would like to redeem your HSA/FSA funds for a purchase on our website and you don’t have an HSA/FSA card, you can choose Sika and pay with a normal credit or debit card. As long as one of the items in your cart is eligible, you will receive an email from Sika Health detailing the items, the card used, and a compliant itemized receipt attached. In this email will be everything you need to redeem your purchase for HSA/FSA dollars, including the proper receipt to submit to your HSA/FSA administrator. Download the itemized receipt and upload it to your HSA/FSA administrator to get reimbursed for your qualifying items.

5. My payment didn’t go through with Sika Health, why is that? 

There are a few potential reasons why this may happen. It’s possible your HSA/FSA card has not yet been activated, or that you are attempting to purchase ineligible products with an HSA/FSA card. If you believe it is something other than that, please reach out to support@sikahealth.com.

6. What is an HSA or FSA?

A Health Savings Account (HSA) is a pre-tax account that lets you set aside money for qualified healthcare expenses. Typically, you can sign up for an HSA when you sign up for a High Deductible Health Plan. These accounts are individually owned so the funds roll over each year and you can take them if you leave your job.

A Flexible Spending Arrangement (FSA) is an employer-offered benefit plan that lets you set aside money for qualified healthcare expenses. You can sign up for an FSA if your employer offers this option. It’s important to remember that FSA funds do not roll over at the end of the year (unless your employer allows it) and they immediately are returned to your employer if you leave your job. Spending with your pre-tax HSA/FSA funds helps you to save 30% to 50% on qualified health expenses. And we’re here to help you maximize your savings.

Sika makes it easy to discover and spend on qualified items at your favorite brands. Just look for Sika at checkout and start spending smarter today.

FAQ - Frequently Asked Questions