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The warranty is extended only to the original purchase and delivery of the product. Warranty is not transferable. Parts or materials which are subjected to normal wear and tear which must be replaced / repaired are the owner’s responsibility. Damaged caused by user negligence, accidental damages intentional or not are not covered under Factory warranty policy. Arm pads and upholsteries are not covered by our warranty policy. It is recommended that any claims under warranty be returned to the authorized dealer for service through whom it was purchased from.
If Warranty Registration Card is not on file for the claim product, then a copy of the invoice with the date of purchase must be provided. The warranty period for the consumer commences on the purchase date of the seller. the warranty period for the seller, if the products are not to be sold to a consumer, commences on the invoice date from Karman. warranty is void on wheelchairs that have had the serial # tag removed and/or altered.
Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered under the warranty policy.
All warranty repairs or replacements must have prior authorization from Karman with freight prepaid. Karman reserves the right to issue call tags for any warranty repairs, which is situation dependent. Should a field action or recall occur. Karman will identify the affected units and contact your Karman dealer with instructions for resolution. Warranty registration are still advised. To ensure records are quickly retrieved with corresponding customer and serial number for your medical equipment. Thank you for filling out this form. Please see RMA policy for further details, rules, and restrictions.
