We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
In addition to this, forming the conditions, there are some more details:
Terms and Conditions
Eligible Products:
The product must be identical, including the model number, color, size, and condition.
The product must be in stock and available for immediate purchase at the lower price from an authorized retailer.
Eligible Retailers:
Price matches are applicable to prices found at authorized retailers only. Third-party marketplaces and auction sites are excluded.
Proof of Lower Price:
Customers must provide proof of the lower price, such as a current advertisement, website URL, or a printed quote from the authorized retailer.
Time Frame:
The Price Match Guarantee is valid within 30 days of the original purchase date.
Limitations
Exclusions:
Price matches do not apply to:
Clearance, closeout, damaged, open-box, refurbished, or pre-owned items.
Items sold through membership clubs or loyalty programs.
Limited-time sales events such as Black Friday, Cyber Monday, or holiday promotions.
Bundled Offers:
Price matches do not apply to bundle offers or promotional packages that include free or discounted items.
Shipping and Handling:
The price match applies to the product price before shipping and handling charges. Any additional costs for shipping and handling will not be included in the price match calculation.
Limit of One Price Match:
Customers are limited to one price match per identical item, per customer, during the 30-day period.
How to Request a Price Match
To request a price match, please contact our Customer Service team at [Customer Service Email/Phone Number]. Provide the following information:
Your name and contact information.
Proof of the lower price (e.g., advertisement, website URL, printed quote).
Details of your original purchase, including the order number and purchase date.
Our team will review your request and confirm eligibility within 5-7 business days. If approved, we will refund the difference to your original method of payment. Guarantee Your Savings.
At Rivete Smart Suite, we strive to offer competitive prices and exceptional value. Our Price Match Guarantee ensures you can shop with confidence, knowing you are getting the best deal possible. If you have any questions or need assistance, our Customer Service team is here to help.
