ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts
ComfyGO Mobility
7 reviews
7 reviews

ComfyGO X-Lite 28 lb. Lightweight Manual Wheelchair Folding with Auto Detach Wheels & Replacement Parts

Your next travel companion has arrived! Meet ComfyGo’s X-Lite Ultra lightweight foldable electric wheelchair, a game-changing essential for those on the move!
$1,199.00 $1,349.00
Save $150.00
Benefits Description
  • • Comes readily assembled no tools or installation required.
  • • Ultra light 28lb. Superior Airplane grade stainless steel that's weather resistant.
  • • FAA Certified Lithium Ion Batteries approved across major modes of travel.
  • • Dual 200W/ Total 400 Watts of cross terrain power and clearance over pavement obstacles, superior electro-magnetic braking, safety and joystick maneuvered precision of control at your fingertips.
• Easy storage, quick detachability, 2 battery options to cater to your lifestyle and mobility requirements & 7 speed settings for upto 4 mph reasonably fast speed & choose to explore beyond your horizons today with the ComfyGo X-Lite dual and single battery options.
 Read More

Say goodbye to being weighed down and embrace new-found freedom on your next adventure!Your next travel companion has arrived! Meet Comfy Go’s X-Lite Ultra lightweight foldable electric wheelchair, a game-changing essential for those on the move!
Ultra light 28 lbs. without the battery, 30 lbs. total! Available in single and dual battery options, ranging from up to 5miles with the single battery and up to 10 miles with the dual battery option. Unbelievably light for a reason, its called the X-Lite! Complete package boasting a foldable wheelchair that's kind on your limited storage. Quick detach and manual folding for storage in your trunk. A seamless breeze!  Take Advantage of the new discounted prices& check back regularly for exciting offers unveiled with the ComfyGo Lineage of mobility products.

Don't let the featherweight fool you, its rugged aluminum alloy frame keeps you rolling strong for miles. With a range of up to 5 miles per battery charge, anti-tip wheels for extra stability, and smart electromagnetic brakes, the X-lite makes roaming easier and safer! Certified FAA compliance lets you roam airports and with on board approved lithium ion batteries for a stress free safe journey to exciting locales! Cruise and train approved wherever life takes you, whilst this aluminum alloy marvel folds down for easy storage. Just because you can carry it in one hand, doesn't mean it's short on capacity! Up to 220lbs. weight capacity on this feather light wonder.Whether zipping around town or exploring the open road, the X-lite's travel-ready design and abundant safety features make getting there a breeze. Backed by a 1-year warranty.

If hugs were plush cushions and comfortable backrests, the X lite dual or single battery editions, do not disappoint! Expect to be cradled in the lap of luxury with plush cushions and a supportive backrest, to keep you comfortable all day & easy to care for, and maintain for the highest hygiene and cleanliness of your product and extend its use. 
Oh and did we mention it's ultra powerful dual 200Watt Brushless motors are stealth agents day & night, so you can tackle diverse terrains that are controlled by an intuitive joystick for seamless maneuverability. Take the chance invest in a must have for your next trip! You'll be glad you chose well with the ComfyGo X-lite editions. Read More
X lite Editions & Replacement parts: X-Lite upto 5miles/single battery
Quantity:
You are eligible for free shipping!

Help

If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.

Customer service

All questions about your order, return and delivery must be sent to our customer service team by e-mail at info@rivete.store.com

Sale & Press

If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at info@rivete.store.
Key Features +
  • Ultra Lightweight.
    Ultra light at just 28 lbs. without the battery, the X-Lite is easy to stow and transport.  
    Up to 220 lbs. Weight capacity with airplane grade reinforced strong steel that's both tough on function and Light on your wrists & back. Never worry about placing the burden on caregivers & loved ones, because you can take mobility into your own hands!
    Many customers have struck a balance between independence and mobility with their add on ComfyGo telescoping ramps in 7ft and 8ft options, or have paired theirs with the ComfyGo X-Lift electric wheelchair lift for a life well lived! Strong Rust resistant frame that weathers daily use & a trusty partner for travel.

  • Travel Friendly
    Foldable and airline-approved, the X-Lite fits easily in trunks and overhead compartments.Quick-release, airline-approved lithium-ion batteries for easy charging and travel. It's FAA Certified dual or single lithium-ion batteries are cleared for safety and travel requirements both locally & internationally.
    This cutting-edge mobility solution was built for maximum portability and performance.
    Glide through life with the ComfyGo X1 Ultra Light Quick Detach wheels and manually folding electric wheelchair.

    Ride in style & channel timeless elegance with it's jewel tone colors in special edition and three frame color options (Black, Blue, Red).Stay Cozy like you never got off the couch! Plush cushions & a supportive backrest for all-day comfort.
    Elevating leg rests allow easy transfer and leg elevation to keep blood circulation at an optimal during constricted spatial conditions.

  • Seating Width & offers cushioned luxe
    18.5" seating option with 17" cushion width and 16" cushion depth for optimum comfort and support. Plush cushions and a supportive backrest for all-day comfort & Exciting accessories to personalize your ride.Leather cushion and backrest for added comfort and easy maintenance & take your pick or take them all!
    Choose from headlight with USB charger, phone holder.

  • Features smart Electromagnetic Brakes & Anti-Tip Wheels.
    Features smart electromagnetic brakes and anti-tip wheels for extra stability and safety. It's Electromagnetic Brakes are built into the motors. Improved safety and smoother braking. Reduced wear and tear.360-degree joystick controller that lets you power the on/off button.
    Speed selection buttons & Horn button to inform and stay safe. Battery level display.
    Highly responsive and precise control. Prevents rolling away on slopes or inclines. Requires less maintenance and has a longer lifespan.
    Controller Features: Power on/off button, speed selection buttons, horn button, battery level display, and 360-degree joystick controller.

    The ComfyGo X-Lite editions have additional safety features, side brakes, intelligent 360 Joystick controller, that's the control hub of it's maneuverability and speeds. Reaches a max. of 4 mph, with 7 speed settings in percentages of it's maximum speed, from 20-100% of it's top speed.
    Anti Tip wheels ensure another veil of safety, solid tires with 12" rear tires and 7" solid front tires, that intuitively protect you from tipping over uneven terrain or inclines. Let's not forget it's 6 degree incline ascension, with tires that grip and grasp the terrain to propel you forth.

  • Powerful Motors & Dual Battery Options.
    Equipped with dual 200W(400W total Power) brushless 'silent' motors, that Can climb inclines up to 6 degrees, whilst offering 2 battery choices to suit your lifestyle & needs, one or two 5.2AH lithium-ion batteries with a quick-release function.
    Battery Options: Choose between single or dual 24V/5.2AH batteries for extended travel range. Charge for 3-5 hours and hit the town!
    Can be charged while installed or independently AC 100 – 240V, 50Hz, 1.5 – 5A & Standard 24V 2A charger included.Weather-resistant wiring, connectors, processors, motors, and controllers. Not weather or waterproof; avoid heavy rains or submersion in water.
    Conquer terrains, knowing you are protected, with icing on the cake of benefits! Receive the complimentary and essential 1-year frame, motor, battery, and electronic parts warranty. Optional ComfyGO Care warranty: up to 2 years of coverage for batteries and electronics. Optional ComfyGO Care+ warranty: up to 3 years coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of delivery date.
What’s Included +
  • - X-lite Wheelchair: In your choice of frame and battery option.
  • - Battery: Two lithium-ion batteries & Battery Charger: Standard 24V 2A charger.
  • - Joystick Controller: For intuitive control.
  • - Anti-Tip Wheels: For added safety.
  • - User Manual: Instructions for use and maintenance & Tool set for minor adjustments.
  • - Included: Documents to register & receive your Warranty.
SKU: X-lite-Single-Battery|Black In stock

Size Chart (Women)

TOPS + DRESSES
Size Bust Waist Hips US/CAN
XS 32-33 24-25 35-36 0/1
S 34-35 26-27 37-38 3/5
M 36-37 28-29 39-40 7/9
L 38.5-40 30.5-32 41.5-43 11/13
XL 41 1/2 33 1/2 44 1/2 15
1X 44-45.5 37-38.5 47-48.5 14/16
2X 47-49 40-42 50-52 18/20
3X 51-53 44-46 54-56 22/24

Pants / Shorts / Skirts
Size EU Size UK Waist Hip
XS / 34 6 78-82 87-91
S / 36 8 82-86 91-95
M / 38 10 86-90 95-99
L / 40 12 90-94 99-103
XL / 42 14 90-98 103-107

Size Chart (Women)

Tops
Size EU Size UK Chest Waist Hip
XS / 34 6 78-82 60-64 87-91
S / 36 8 82-86 64-68 91-95
M / 38 10 86-90 68-72 95-99
L / 40 12 90-94 72-76 99-103
XL / 42 14 90-98 76-80 103-107

Pants / Shorts / Skirts
Size EU Size UK Waist Hip
XS / 34 6 78-82 87-91
S / 36 8 82-86 91-95
M / 38 10 86-90 95-99
L / 40 12 90-94 99-103
XL / 42 14 90-98 103-107

Specifications

Technical Specifications
Battery and Charger
One or two 5.2AH lithium-ion batteries with a quick-release function. Designed for seamless travel experiences.Charge for upto 3 to 5 hours prior to each use & especially on your first maiden trip.
AC 100 – 240 Volt, 50 Hertz, 1.5 – 5 amperes.
Batteries can be charged while installed in the wheelchair or independently.
Standard 24V 2A charger.
Range: Up to 5 miles per 24V 5.2AH battery.
Affected by driving habits, temperature, weather, loading weight, and road conditions.
Motors

Two 200W brushless silent motors. Total Power: 400W.
Can climb inclines up to 6 degrees.
Brakes:Intelligent electromagnetic brakes built into the motors.
Improved safety, smoother braking, reduced wear and tear, and greater precision.
Travel Friendly: Ultra lightweight at 28 lbs without battery; 30 lbs with one battery.

Designed for easy folding and storage.

Travel approved by most major airlines and cruise lines.
Maintenance

Monthly cleaning, inspecting, and tightening of bolts and nuts.

Proper charging prolongs battery life.
Controller (Joystick)

Power on/off button, speed selection buttons, horn button, battery level display, and 360-degree joystick controller.
Cushion & Backrest

Leather cushion and backrest for added comfort and easy maintenance.

Maximizes comfort for the user.
Remote Controller

X-lite does not support a remote controller.
Accessories

Headlight with USB charger, phone holder.
Speed

Seven speed selections.

4 mph.

20%, 40%, 60%, 80%, or 100% of maximum speed.
Seating Area Width

18.5" seating option with 17" cushion width and 16" cushion depth.
Frame

Aluminum alloy frame for maximum durability and strength.

Superior toughness and corrosion resistance.
Weight of the Chair

28 lbs without battery.

30 lbs with one battery.
Loading Weight

220 lbs.
Wiring/Electronics

Weather-resistant wiring, connectors, processor, motors, and controller.

Not weather or waterproof; avoid heavy rains or submersion in water.
Tires

Solid tires with 12" rear tires and 7" solid front tires.
Anti-Tip Wheels

Equipped with anti-tip wheels for added stability and safety.

Prevents tipping over on uneven terrain or inclines.
Warranty

1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.

ComfyGO Care warranty for up to 2 years of coverage; ComfyGO Care+ warranty for up to 3 years of coverage. Available within 90 days of delivery date.
What's Included

The main unit.

Two lithium-ion batteries.

For intuitive control.

Standard 24V 2A charger.

For added safety.


Shipping & Delivery

Shipping & Return Policy

Shipping & Delivery

All orders are processed within 1 to 5 business days of receipt (excluding weekends and holidays). You will receive a notification when your order has shipped.

Shipping options and shipping charges for your order will be calculated and displayed at checkout.

Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.

 How We Ship? (COMFYGO)

ComfyGo Returns Policy Overview

At ComfyGo, we strive to ensure your complete satisfaction with our products. If you need to return an item, please review our returns policy below.

1. Return Inspection Fee

  • Flat Fee: $50 per item, $75 for trikes, 15% for accessories.

  • This fee covers the comprehensive process of receiving, inspecting, and documenting product returns on your behalf. It includes photographic evidence collection, product testing, and all associated expenses.

2. Restocking Fee

  • Cost of the Damage: Maximum 50%.

  • The restocking fee applies when items are returned in a condition different from the original or if parts are damaged or missing. This charge is equivalent to the resale cost of the components, accounting for the effort and resources needed to restore the product to its original state.

3. Processing Fee

  • 2.25% of the total product cost.

  • The processing fee is a charge we incur from payment gateways, typically averaging 2.25%. When refunds are issued, this amount is not reimbursed by the payment gateway, hence it is accounted for in our fee structure.

4. Return Shipping Cost

  • Return shipping cost is typically the responsibility of the customer unless the return is due to an error on our part or a defective product.

  • We aim to keep these costs as low as possible while ensuring the quality of our service.

  • Average Return Shipping Cost: $99.

5. Retail Return Fees

  • Return Shipping Cost: Average of $99.

  • Restocking Fee: Cost of the Damage, Maximum 50%.

Important Notes:

  • Properly package the item to prevent any damage during transit.

  • Include all original components, accessories, and documentation with the return.

  • Ensure the product is clean and free from any modifications or alterations.

  • Refunds will be issued to the original payment method once the return inspection is complete.

How to Initiate a Return:

  1. Contact our Customer Support team to initiate the return process.

  2. Provide the order number and reason for the return.

  3. Our team will guide you through the return process, including shipping instructions and any required forms.

COMPREHENSIVE SHIPPING OUTLINE

Our Comprehensive Shipping Process and Commitment to Your Satisfaction

At our company, we pride ourselves on delivering top-notch mobility products that cater to your unique needs. Ensuring your after-sales satisfaction is our number one priority, and that begins with our thorough shipping process. Here's a detailed look at the steps we take to provide the best possible experience for you:

Order Verification: As soon as we receive an order, we meticulously verify the address and customer details. This crucial step helps prevent delivery issues and makes certain that your mobility product reaches you efficiently and on time.


Customization: Our team of experts then prepares your wheelchair, scooter, or other mobility product based on your specific requests. We understand that every customer has unique needs, and we strive to cater to those preferences with our customization process.


Final Inspection: Quality control is a cornerstone of our company. Before shipping, we conduct a thorough final inspection to ensure that your product is functioning correctly and meets our high standards. This guarantees that you receive a reliable and well-crafted mobility solution.


Documentation: We firmly believe in maintaining detailed records for future reference. Just before repackaging, we save the serial number of the item and take photographs of the product. This documentation is invaluable should any issues arise or if you require assistance down the line.


Repackaging and Shipping: Once everything is in order, we carefully repackage your product to ensure its safe transit to your doorstep. We work with reliable shipping partners to provide prompt and secure delivery.


After-Sales Support: Our commitment to your satisfaction extends beyond the shipping process. We have a dedicated after-sales support team available to address any concerns or questions you may have. Whether you need help with assembly, troubleshooting, or maintenance, our friendly and knowledgeable staff is here to assist you every step of the way.

In summary, our comprehensive shipping process and after-sales support ensure that you receive a mobility product tailored to your needs, along with an exceptional customer experience. We're here for you throughout your journey – from the moment you place your order to the ongoing support that keeps you moving with confidence.

Take advantage of our White Glove Delivery option.

White Glove Delivery

At ComfyGO, we understand that receiving your mobility product can be a significant event. That's why we offer a white glove delivery service to make the process as seamless and convenient as possible.

Our white glove delivery service includes the following: A scheduled delivery time that works for you Professional delivery personnel who will bring the product into your home Unpacking and assembly of your new mobility product Removal of all packaging materials and disposal of your old product (if requested) With our white glove delivery service, you can rest assured that your new mobility product will be delivered and set up with the utmost care and attention to detail. This means that you can start enjoying the freedom and independence that comes with our products right away, without any added stress or hassle.

Contact us today  At : info@rivete.store to learn more about our brand partner's white glove delivery service and schedule your delivery. Let us help you experience the ease and convenience of ComfyGO's mobility solutions.

General Shipping & Returns Policy Terms


Shipping & Return Policy

  • All orders are processed within 1 to 5 business days of receipt of your order.  (Excluding weekends and holidays). You will receive a notification when your order has shipped.
  • Free shipping is available for all retail customers, making your shopping experience even more convenient and cost-effective.
  • Cancellation Request/ Refused Orders – Once the order has begun processing or shipped, it cannot be canceled.  If a customer no longer wants the item, a Return Merchandise Authorization Number (“RMA”) shall be requested, and a restocking fee will be applied. The customer will be responsible for all shipping charges.
  • Lost Packages – Please notify us in writing about non-delivered packages within five (5) days of the Estimated Delivery Date.  ComfyGO, INC. will not be responsible for a lost parcel without such notification. If the RMA instructions are not followed, we shall not be liable for items not arriving in our warehouse.   Please ship and track your package via a professional courier or mail service provider.

Domestic shipping rates and estimates

  • Shipping options and shipping charges for your order will be calculated and displayed at checkout.
  • Deliveries are made by 3rd party shipping companies such as FedEx, UPS, or USPS according to their operating schedule. The transportation company may contact you by phone to organize the delivery or update you on the delivery status.  
  • Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
  • Shipping charges are non-refundable – Any express or international shipping charge is non-refundable. The customer is responsible for returning and shipping back unwanted items. When needed, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.

International shipping: Currently not offering at Rivete Smart Suite, this policy is only applicable to the manufacturer. 

  • We offer international shipping to the following countries: Canada, Mexico, and other countries, which you can see at the checkout.
  • Shipping options and shipping charges for your order will be calculated and displayed at checkout.
  • Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.  
  • Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country.  ComfyGO, INC is not responsible for these charges.
  • Recipients of orders shipped internationally from the USA are fully responsible for all import charges such as Brokerage, Duties, Taxes, etc. They are required to accept delivery of the package being shipped. Failure to accept such deliveries may result in the package being abandoned and a complete forfeit of any credit.
  • Shipping charges are non-refundable – Any express or international shipping charge is non-refundable. The customer is responsible for shipping back unwanted items. When required, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.

How do I check the status of my order?

  • When your order has shipped, you will receive an email notification from us, including a tracking number. Please allow 48 hours before the tracking information becomes available.
  • If you have not received your order within five (5) days of receiving your shipping confirmation email, please get in touch with us at info@comfygomobility.com with your name and order number, and we will investigate the matter. 

Shipping to P.O. Boxes

We do not ship to P.O. Boxes.

Refunds, returns, and exchanges

  • We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
  • If your order arrives damaged, please email us as soon as possible at info@comfygomobility.com with your order number and a photo of the item’s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
  • Damaged items must be marked “DAMAGED” on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage. ComfyGO INC shall notify the shipper to arrange an inspection and pickup of the shipping damage, process a replacement order billed to your account, and issue a credit based on the findings of the courier.  Credit cannot be issued for shipping damage if ComfyGO, INC is notified to issue an RMA after seven (7) days of original receipt.
  • Original packaging must be included (manufacturer’s box, Styrofoam, plastic bags, packing material, etc.)  The original, undamaged UPC barcode must also be included.   Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
  • The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
  • If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
  • Used items are not eligible for return and are covered under their respective warranties.
  • For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part.  A complete serial number or order number is required for certification.
  • Unused items in marketable condition and returned due to a ComfyGO, INC. error must be shipped within seven (7) days and include an RMA.
  • All new products are backed by a limited warranty. Warranty details may vary for each product; please refer to the Specs & Warranty tab on the product page for specific information. The limited warranty does not cover labor or device failure due to misuse or negligence by the owner and excludes non-durable components such as rubber materials, accessories, wheels, brakes, and plastic parts that undergo normal wear and require periodic replacement. To make a warranty claim, proof of purchase and the product's serial number are required.
  • ComfyGO, INC. is not responsible for any damage or loss of packages due to a returned item. ComfyGO, INC. shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.

If you have any further questions, please don’t hesitate to contact us at info@rivete.store and we will reach out to the manufacturer to answer your queries. We will forward any queries to our Brand Partners and Get Back That reply you need in time!

Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.  
We want you to feel confident that you are getting the absolute best price for the product you are ordering.  
If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
In addition to this, forming the conditions, there are some more details:
Terms and Conditions
  1. Eligible Products:
    • The product must be identical, including the model number, color, size, and condition.
    • The product must be in stock and available for immediate purchase at the lower price from an authorized retailer.
  2. Eligible Retailers:
    • Price matches are applicable to prices found at authorized retailers only. Third-party marketplaces and auction sites are excluded.
  3. Proof of Lower Price:
    • Customers must provide proof of the lower price, such as a current advertisement, website URL, or a printed quote from the authorized retailer.
  4. Time Frame:
    • The Price Match Guarantee is valid within 30 days of the original purchase date.
Limitations
  1. Exclusions:
    • Price matches do not apply to:
      • Clearance, closeout, damaged, open-box, refurbished, or pre-owned items.
      • Items sold through membership clubs or loyalty programs.
      • Limited-time sales events such as Black Friday, Cyber Monday, or holiday promotions.
  2. Bundled Offers:
    • Price matches do not apply to bundle offers or promotional packages that include free or discounted items.
  3. Shipping and Handling:
    • The price match applies to the product price before shipping and handling charges. Any additional costs for shipping and handling will not be included in the price match calculation.
  4. Limit of One Price Match:
    • Customers are limited to one price match per identical item, per customer, during the 30-day period.
How to Request a Price Match
To request a price match, please contact our Customer Service team at [Customer Service Email/Phone Number]. Provide the following information:
  • Your name and contact information.
  • Proof of the lower price (e.g., advertisement, website URL, printed quote).
  • Details of your original purchase, including the order number and purchase date.
Our team will review your request and confirm eligibility within 5-7 business days. If approved, we will refund the difference to your original method of payment.
Guarantee Your Savings.

At Rivete Smart Suite, we strive to offer competitive prices and exceptional value. Our Price Match Guarantee ensures you can shop with confidence, knowing you are getting the best deal possible. If you have any questions or need assistance, our Customer Service team is here to help.

Questions & Answers

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