ComfyGo Majestic IQ9000 Replacement Parts
ComfyGo Majestic IQ9000 Replacement Parts
ComfyGo Majestic IQ9000 Replacement Parts
ComfyGo Majestic IQ9000 Replacement Parts
ComfyGo Majestic IQ9000 Replacement Parts
ComfyGo Majestic IQ9000 Replacement Parts
ComfyGO Mobility
1 reviews
1 reviews

ComfyGo Majestic IQ9000 Replacement Parts

Travel like Royalty with it's Sleek Sturdy Airplane Alloy foldable Smart Wheelchair Speaks Opulence & Comfort.
$49.00
Benefits Description
  • ā€¢ Motorized recline and lift functions for easy transitions
  • ā€¢ Airline and cruise-approved batteries with quick-release design.
  • ā€¢Charge at home or on-the-go with the included 24V 2A charger for 6-8hrs.
  • ā€¢ The IQ-9000 is fully FDA approved, and UL tested Battery and Motor Systems..
ā€¢ Equipped with two standard 7.5AH lithium-ion batteries featuring a quick-release function, making them easily removable for travel or charging purposes.
Read More

Have you been waiting for me? 

Slip into the ComfyGo Majestic IQ9000 Auto-reclining Power Wheelchair and experience mobility freedom like never before! This sleek electric wheelchair combines comfort with customizable style - choose from frame and cushion color options to make it your own. In a variety of luxurious shades and textures, the new quilted velvet in royal jewel tones and cognac taba, tobacco-ish shades speak to a luxurious palette.

Equipped with a state-of-the-art airline-approved lithium industry-standard lithium-ion battery, get a whopping 19-mile range on a single charge.  Made from lightweight yet super-tough aircraft-grade aluminum alloy, the IQ9000's sturdy frame holds up through daily use.  A super plus, it's packed with safety features like intelligent electromagnetic brakes and a comprehensive warranty, 3 years on the frame and a year on electric components (read more in warranty see hyperlink on-page to take you there) Take your comfort and drive in opulence on the road with Comfygo. Read More
IQ 9000 Replacement Parts: Charger 2A
Quantity:
You are eligible for free shipping!

Help

If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.

Customer service

All questions about your order, return and delivery must be sent to our customer service team by e-mail at info@rivete.store.com

Sale & Press

If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at info@rivete.store.
Key Features +
  • Powerful Motors
    Powerful dual 250W motors deliver a combined 500W of power with 1.1Nm torque for climbing 10-degree inclines. Easily conquer inclines of up to 10 degrees. Its two quick-release 24V 7.5AH lithium-ion batteries are airline and cruise-approved and worry about providing an impressive range of up to 19 miles on a single charge.  This means you can confidently explore your surroundings without worrying about running out of power. High efficiency Motors that are noiseless!
    Intelligent electromagnetic brakes for safe, smooth stops.

  • FDA Approved Batteries
    he IQ-9000 is fully FDA approved, and UL tested Battery and Motor Systems. These batteries are airline and cruise-approved, allowing for seamless travel experiences. The charging time for each battery is 6 to 8 hours. The IQ-9000 battery can be charged with a regular home outlet. Equipped with two standard 7.5AH lithium-ion batteries featuring a quick-release function, making them easily removable for travel or charging purposes.

  • 360 Smart Joystick Controller
    The controller contains the power on/off button, the speed selection buttons, the horn button, the battery level display, and the 360-degree joystick controller. If your IQ-9000 supports the auto reclining feature, your controller will also include the recline and upright.
    Features a digital joystick controller with an LCD for effortless navigation, alongside automatic reclining capabilities for maximum comfort during your journey.
    The quick-release function on the controller always ensures seamless operation.

    The remote control allows you to maneuver the chair, adjust the speed, honk the horn, and recline the chair (if applicable). The remote control works at distances up to 30 feet, allowing you to stay ahead of the curbside or corridor!

  • 7 Speed Settings
    IQ-9000 has seven-speed selections and a limited top speed of 4 mph. The seven speed selections will deliver 15%, 30%, 45%, 60%, 75%, 90%, or 100% of the maximum speed with speed one being 15% of the maximum speed and speed five being 100% of the maximum speed.

  • Ultra Light Weight but King on Capacity
    At a mere 52 lbs. without the battery, the MAJESTIC IQ-9000 stands as one of the lightest electric wheelchairs available, offering unparalleled ease of use and portability Ultralight 52lb total weight that carries up to 310lb. Choose from it's standard 17.5in width seat or spacious 20"wide seat for all bodies & builds.

  • Long Battery Life & Extra Mileage/Charge
    Plug and play charge for up to 6-8 hours from any standard home outlet and watch the diode turn green.  Built with the dual 24 Volt 7.5 Ampere Hour rechargeable Lithium Ion batteries, and highly efficient dual 250 Watt (up to 500 Watt combined power output) on one charge, expect to travel up to 19 miles or beyond. Contingent upon driving styles, maintenance, weather, road conditions, and other external factors. 

    IQ-9000's wiring, connectors, processor, motors, and controller are weather-resistant and can resist light rain and winds. It is important to understand that none of the electronics are weather or waterproof and should avoid heavy rains or submersion in water.

Whatā€™s Included +
  • -Travel Bag in quilted high quality canvas, fully customizable.
  • -Built in Headrest.The non-reclining IQ-9000 does not come with a headrest, but it can be purchased separately. Check out our accessories selections in the ComfyGO Series!  Contact us for spare parts as required.

  • -Dual250W Noiseless Brushless Motors designed with high efficiency.
  • -Pneumatic Tires with 12" rear tires and 8"solid front tires.Solid tires may be available upon request. To inquire about solid rear tires, please contact us at info@rivete.store.

  • -Dual FDA UL Certified 24 Volt 7.5 Ampere Hour rechargeable Lithium Ion batteries.
  • -Powered Cable Cord Charger for Batteries
  • -Seating, Textiles & Backrest in 17.5in or 20" memory foam gel cushion with cooling silicone cushions.

  • -Adjustable Anti-Tip Bars for stability.
  • 3Yr Frame Warranty and 1Year Motor Warranty>
  • Strong Aeroplane reinforced Aluminium Alloy Frame, Hardware components like footrest and armrests or other hardware like nuts and bolts. These can also be purchased as separate replacement units if needed. contact us at: info@rivete.store
SKU: IQ-9000 Parts-1 In stock

Size Chart (Women)

TOPS + DRESSES
Size Bust Waist Hips US/CAN
XS 32-33 24-25 35-36 0/1
S 34-35 26-27 37-38 3/5
M 36-37 28-29 39-40 7/9
L 38.5-40 30.5-32 41.5-43 11/13
XL 41 1/2 33 1/2 44 1/2 15
1X 44-45.5 37-38.5 47-48.5 14/16
2X 47-49 40-42 50-52 18/20
3X 51-53 44-46 54-56 22/24

Pants / Shorts / Skirts
Size EU Size UK Waist Hip
XS / 34 6 78-82 87-91
S / 36 8 82-86 91-95
M / 38 10 86-90 95-99
L / 40 12 90-94 99-103
XL / 42 14 90-98 103-107

Size Chart (Women)

Tops
Size EU Size UK Chest Waist Hip
XS / 34 6 78-82 60-64 87-91
S / 36 8 82-86 64-68 91-95
M / 38 10 86-90 68-72 95-99
L / 40 12 90-94 72-76 99-103
XL / 42 14 90-98 76-80 103-107

Pants / Shorts / Skirts
Size EU Size UK Waist Hip
XS / 34 6 78-82 87-91
S / 36 8 82-86 91-95
M / 38 10 86-90 95-99
L / 40 12 90-94 99-103
XL / 42 14 90-98 103-107

Specifications

Weight of the Chair

The IQ-9000 is a foldable chair weighing just 49 lbs. without the battery. Each 7.5AH battery adds 3.5 lbs.

The IQ-9000 Plus weighs 55 lbs. without the battery. The automatic reclining feature contributes an extra 3 lbs. to the weight of each chair.

Weight Capacity

310 Pounds

Operating Range

Approximately 19 Miles or more.

Power

Dual 24V 7.5AH Rechargeable Lithium-Ion Batteries

Motor

Dual 250W Brushless Silent Motors

Seat Width

17.5 or 20 Inches

Overall Dimensions

38.5 by 23.5 or 38.5 by 26 Inches

Wheelchair Height

38 Inches

Wheelchair Weight

52 Pounds.

Battery

Two quick-release 24V 7.5AH lithium-ion batteries are airline and cruise-approved and worry about providing an impressive range of up to 19 miles on a single charge.Ā 

Dual 24 Volt 7.5 Ampere Hour rechargeable Lithium Ion batteries, and highly efficient dual 250 Watt (up to 500 Watt combined power output) on one charge, expect to travel up to 19 miles or beyond.

Wiring & ElectronicsĀ 

IQ-9000 wiring, connectors, processor, motors, and controller are weather-resistant and can resist light rain and winds. It is important to understand that none of the electronics are weather or waterproof and should avoid heavy rains or submersion in water.

Dual 250 Watt Brushless MotorsĀ 

The MAJESTIC IQ-9000 AR is powered by dual 250-watt brushless silent motors, enabling it to easily conquer inclines of up to 10 degrees. Its two quick-release 24V 7.5AH lithium-ion batteries are airline and cruise-approved and worry about providing an impressive range of up to 19 miles on a single charge.Ā 

This means you can confidently explore your surroundings without worrying about running out of power.Ā 

Smart ElectroMagnetic Braking System!

Safety and convenience are paramount with the MAJESTIC IQ-9000 AR, which features an intelligent electromagnetic braking system for a smooth and secure driving experience.Ā 

The wheelchair also comes with a comprehensive warranty package, including a 3-year warranty on the frame and motor, and a 1-year warranty on the electronics and battery, reflecting our commitment to quality and customer satisfaction.Ā 

SpeedĀ 

IQ-9000 has seven-speed selections and a limited top speed of 4 mph. The seven speed selections will deliver 15%, 30%, 45%, 60%, 75%, 90%, or 100% of the maximum speed with speed one being 15% of the maximum speed and speed five being 100% of the maximum speed.

Equipped with 360 Smart Joystick Controller.

The controller contains the power on/off button, the speed selection buttons, the horn button, the battery level display, and the 360-degree joystick controller. If your IQ-9000 supports the auto reclining feature, your controller will also include the recline and upright.

This state-of-the-art wheelchair features a digital joystick controller with an LCD for effortless navigation, alongside automatic reclining capabilities for maximum comfort during your journey. The quick-release function on the controller always ensures seamless operation.

The remote control allows you to maneuver the chair, adjust the speed, honk the horn, and recline the chair (if applicable). The remote control works at distances up to 30 feet.

Seating Area Width

The IQ-9000 is available with two seating options: a 17.5" wide seat or a 20" wide seat, known as the IQ-9000 Plus. The seat width is measured at the broadest point between the bars supporting the armrests.

The IQ-9000 offers unrivaled comfort through its memory foam gel inserts and silicone cushion technology, featuring a 16" cushion width. The IQ-9000 Plus, on the other hand, comes with an even more spacious 18" cushion width.

Cushion & Backrest

Experience added comfort and easy maintenance with the leather cushion and backrest of our electric wheelchair.

The IQ-9000 lightweight electric wheelchair is designed for maximum comfort, featuring a memory foam cushion with cooling gel inserts. For additional comfort and easy maintenance, you can also choose to add a leather cushion and backrest, which are easy to clean.

Anti-Tip Bars

For added stability and safety, the IQ-9000 wheelchair is equipped with adjustable anti-tip bars. These bars are designed to prevent the wheelchair from tipping over and provide extra support when navigating over uneven terrain or inclines.

With this advanced feature, users can enjoy a more secure and worry-free ride, knowing that their electric wheelchair is equipped with additional safety measures.

Shipping & Warranty

Protect Your Investment!

A must-have is the Comfy Go Complete Care Package, which includes aĀ  3-year warranty on the frame and motor, and a 1-year warranty on the electronics and battery. The IQ-9000 wheelchair also features a 360-degree universal intelligent digitalĀ joystick controller.

MAINTENANCE & CARE

The IQ-9000 does not require much maintenance. Monthly cleaning, inspecting, and tightening of bolts and nuts should keep your wheelchair in good working order. Proper charging of the lithium-ion battery will prolong your battery life.


Ā General Terms of Shipping & Logistics including but not limited to Warranty.

Ā Returns and Shipping within 30 Days with immediate inspection and proof of damage or non-workability are required to process most claims.

Please inspect your package and the nature it's delivered at the immediate day and time of delivery. Given that some products may not work as expected, a video illustrating why it wont work are required by company policies, to expedite your replacement or refund claims.

Shipping & Return Policy

Shipping & Delivery

All orders are processed within 1 to 5 business days of receipt (excluding weekends and holidays). You will receive a notification when your order has shipped.

Shipping options and shipping charges for your order will be calculated and displayed at checkout.

Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.

Ā How We Ship? (COMFYGO)

ComfyGo Returns Policy Overview

At ComfyGo, we strive to ensure your complete satisfaction with our products. If you need to return an item, please review our returns policy below.

1. Return Inspection Fee

  • Flat Fee: $50 per item, $75 for trikes, 15% for accessories.

  • This fee covers the comprehensive process of receiving, inspecting, and documenting product returns on your behalf. It includes photographic evidence collection, product testing, and all associated expenses.

2. Restocking Fee

  • Cost of the Damage: Maximum 50%.

  • The restocking fee applies when items are returned in a condition different from the original or if parts are damaged or missing. This charge is equivalent to the resale cost of the components, accounting for the effort and resources needed to restore the product to its original state.

3. Processing Fee

  • 2.25% of the total product cost.

  • The processing fee is a charge we incur from payment gateways, typically averaging 2.25%. When refunds are issued, this amount is not reimbursed by the payment gateway, hence it is accounted for in our fee structure.

4. Return Shipping Cost

  • Return shipping cost is typically the responsibility of the customer unless the return is due to an error on our part or a defective product.

  • We aim to keep these costs as low as possible while ensuring the quality of our service.

  • Average Return Shipping Cost: $99.

5. Retail Return Fees

  • Return Shipping Cost: Average of $99.

  • Restocking Fee: Cost of the Damage, Maximum 50%.

Important Notes:

  • Properly package the item to prevent any damage during transit.

  • Include all original components, accessories, and documentation with the return.

  • Ensure the product is clean and free from any modifications or alterations.

  • Refunds will be issued to the original payment method once the return inspection is complete.

How to Initiate a Return:

  1. Contact our Customer Support team to initiate the return process.

  2. Provide the order number and reason for the return.

  3. Our team will guide you through the return process, including shipping instructions and any required forms.

COMPREHENSIVE SHIPPING OUTLINE

Our Comprehensive Shipping Process and Commitment to Your Satisfaction

At our company, we pride ourselves on delivering top-notch mobility products that cater to your unique needs. Ensuring your after-sales satisfaction is our number one priority, and that begins with our thorough shipping process. Here's a detailed look at the steps we take to provide the best possible experience for you:

Order Verification:Ā As soon as we receive an order, we meticulously verify the address and customer details. This crucial step helps prevent delivery issues and makes certain that your mobility product reaches you efficiently and on time.


Customization:Ā Our team of experts then prepares your wheelchair, scooter, or other mobility product based on your specific requests. We understand that every customer has unique needs, and we strive to cater to those preferences with our customization process.


Final Inspection:Ā Quality control is a cornerstone of our company. Before shipping, we conduct a thorough final inspection to ensure that your product is functioning correctly and meets our high standards. This guarantees that you receive a reliable and well-crafted mobility solution.


Documentation:Ā We firmly believe in maintaining detailed records for future reference. Just before repackaging, we save the serial number of the item and take photographs of the product. This documentation is invaluable should any issues arise or if you require assistance down the line.


Repackaging and Shipping:Ā Once everything is in order, we carefully repackage your product to ensure its safe transit to your doorstep. We work with reliable shipping partners to provide prompt and secure delivery.


After-Sales Support:Ā Our commitment to your satisfaction extends beyond the shipping process. We have a dedicated after-sales support team available to address any concerns or questions you may have. Whether you need help with assembly, troubleshooting, or maintenance, our friendly and knowledgeable staff is here to assist you every step of the way.

In summary, our comprehensive shipping process and after-sales support ensure that you receive a mobility product tailored to your needs, along with an exceptional customer experience. We're here for you throughout your journey ā€“ from the moment you place your order to the ongoing support that keeps you moving with confidence.

Take advantage of our White Glove Delivery option.

White Glove Delivery

At ComfyGO, we understand that receiving your mobility product can be a significant event. That's why we offer a white glove delivery service to make the process as seamless and convenient as possible.

OurĀ white glove delivery serviceĀ includes the following: A scheduled delivery time that works for you Professional delivery personnel who will bring the product into your home Unpacking and assembly of your new mobility product Removal of all packaging materials and disposal of your old product (if requested) With our white glove delivery service, you can rest assured that your new mobility product will be delivered and set up with the utmost care and attention to detail. This means that you can start enjoying the freedom and independence that comes with our products right away, without any added stress or hassle.

Contact usĀ todayĀ  At : info@rivete.store to learn more about our brand partner's white glove delivery service and schedule your delivery. Let us help you experience the ease and convenience ofĀ ComfyGO'sĀ mobilityĀ solutions.

General Shipping & Returns Policy Terms


Shipping & Return Policy

  • All orders are processed within 1 to 5 businessĀ days of receipt of your order.Ā  (Excluding weekends and holidays). You will receive a notification when your order has shipped.
  • Free shipping is available for all retail customers, making your shopping experience even more convenient and cost-effective.
  • Cancellation Request/ Refused Orders ā€“ Once the order has begun processing or shipped, it cannot be canceled.Ā  If a customer no longer wants the item, a Return Merchandise Authorization Number (ā€œRMAā€) shall be requested, and a restocking fee will be applied. The customer will be responsible for all shipping charges.
  • Lost Packages ā€“ Please notify us in writing about non-delivered packages within five (5) days of the Estimated Delivery Date.Ā  ComfyGO, INC. will not be responsible for a lost parcel without such notification. If the RMA instructions are not followed, we shall not be liable for itemsĀ not arriving in our warehouse. Ā  Please ship and track your package via a professional courier or mail service provider.

Domestic shipping rates and estimates

  • Shipping options and shipping charges for your order will be calculated and displayed at checkout.
  • Deliveries are made by 3rdĀ party shipping companies such as FedEx, UPS, or USPS according to their operating schedule. The transportation company may contact you by phone to organize the delivery or update you on the delivery status.Ā Ā 
  • Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
  • Shipping charges are non-refundable ā€“ Any express or international shipping charge is non-refundable. The customer is responsible for returning and shipping back unwanted items. When needed, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.

International shipping: Currently not offering at Rivete Smart Suite, this policy is only applicable to the manufacturer.Ā 

  • We offer international shipping to the following countries: Canada, Mexico, and other countries, which you can see at the checkout.
  • Shipping options and shipping charges for your order will be calculated and displayed at checkout.
  • Deliveries conditions and their policy terms are made by 3rdĀ party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.Ā Ā 
  • Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country.Ā  ComfyGO, INC is not responsible for these charges.
  • Recipients of orders shipped internationally from the USA are fully responsible for all import charges such as Brokerage, Duties, Taxes, etc. They are required to accept delivery of the package being shipped. Failure to accept such deliveries may result in the package being abandoned and a complete forfeit of any credit.
  • Shipping charges are non-refundable ā€“ Any express or international shipping charge is non-refundable. The customer is responsible for shipping back unwanted items. When required, a pre-paid label can be issued, and shipping costs will be deducted from the amount to be refunded.

How do I check the status of my order?

  • When your order has shipped, you will receive an email notification from us, including a tracking number. Please allow 48 hours before the tracking information becomes available.
  • If you have not received your order within five (5) days of receiving your shipping confirmation email, please get in touch with us at info@comfygomobility.com with your name and order number, and we will investigate the matter.Ā 

Shipping to P.O. Boxes

We do not ship to P.O. Boxes.

Refunds, returns, and exchanges

  • We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
  • If your order arrives damaged, please email us as soon as possible at info@comfygomobility.com with your order number and a photo of the itemā€™s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
  • Damaged items must be marked ā€œDAMAGEDā€ on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage. ComfyGO INC shall notify the shipper to arrange an inspection and pickup of the shipping damage, process a replacement order billed to your account, and issue a credit based on the findings of the courier.Ā  Credit cannot be issued for shipping damage if ComfyGO, INC is notified to issue an RMA after seven (7) days of original receipt.
  • Original packaging must be included (manufacturerā€™s box, Styrofoam, plastic bags, packing material, etc.)Ā  The original, undamaged UPC barcode must also be included. Ā  Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
  • The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
  • If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
  • Used items are not eligible for return and are covered under their respective warranties.
  • For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part.Ā  A complete serial number or order number is required for certification.
  • Unused items in marketable condition and returned due to a ComfyGO, INC. error must be shipped within seven (7) days and include an RMA.
  • All new products are backed by a limited warranty. Warranty details may vary for each product; please refer to the Specs & Warranty tab on the product page for specific information. The limited warranty does not cover labor or device failure due to misuse or negligence by the owner and excludes non-durable components such as rubber materials, accessories, wheels, brakes, and plastic parts that undergo normal wear and require periodic replacement. To make a warranty claim, proof of purchase and the product's serial number are required.
  • ComfyGO, INC. is not responsible for any damage or loss of packages due to a returned item. ComfyGO, INC. shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.

If you have any further questions, please donā€™t hesitate to contact us at info@rivete.store and we will reach out to the manufacturer to answer your queries. We will forward any queries to our Brand Partners and Get Back That reply you need in time!

Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online. Ā If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. Ā 
We want you to feel confident that you are getting the absolute best price for the product you are ordering. Ā 
If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are notĀ eligible
  • The item must be in stock on the competitors website
  • TheĀ competitorĀ must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
In addition to this, forming the conditions, there are some more details:
Terms and Conditions
  1. Eligible Products:
    • The product must be identical, including the model number, color, size, and condition.
    • The product must be in stock and available for immediate purchase at the lower price from an authorized retailer.
  2. Eligible Retailers:
    • Price matches are applicable to prices found at authorized retailers only. Third-party marketplaces and auction sites are excluded.
  3. Proof of Lower Price:
    • Customers must provide proof of the lower price, such as a current advertisement, website URL, or a printed quote from the authorized retailer.
  4. Time Frame:
    • The Price Match Guarantee is valid within 30 days of the original purchase date.
Limitations
  1. Exclusions:
    • Price matches do not apply to:
      • Clearance, closeout, damaged, open-box, refurbished, or pre-owned items.
      • Items sold through membership clubs or loyalty programs.
      • Limited-time sales events such as Black Friday, Cyber Monday, or holiday promotions.
  2. Bundled Offers:
    • Price matches do not apply to bundle offers or promotional packages that include free or discounted items.
  3. Shipping and Handling:
    • The price match applies to the product price before shipping and handling charges. Any additional costs for shipping and handling will not be included in the price match calculation.
  4. Limit of One Price Match:
    • Customers are limited to one price match per identical item, per customer, during the 30-day period.
How to Request a Price Match
To request a price match, please contact our Customer Service team at [Customer Service Email/Phone Number]. Provide the following information:
  • Your name and contact information.
  • Proof of the lower price (e.g., advertisement, website URL, printed quote).
  • Details of your original purchase, including the order number and purchase date.
Our team will review your request and confirm eligibility within 5-7 business days. If approved, we will refund the difference to your original method of payment.
Guarantee Your Savings.

At Rivete Smart Suite, we strive to offer competitive prices and exceptional value. Our Price Match Guarantee ensures you can shop with confidence, knowing you are getting the best deal possible. If you have any questions or need assistance, our Customer Service team is here to help.

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