Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection
ComfyGO Mobility

Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection

Protect your joystick and controller with the Phoenix Travel Bag, built for electric wheelchairs and designed for safe, stress-free mobility.
Regular price$69.00
  • • Stress-Free Travel: Simplifies airport navigation and protects your device in transit.
  • • Damage Prevention: Shields frame and electronics from scratches, dust, and minor impacts.
  • • Space-Saving Storage: Folds flat to reduce clutter when not in use.
  • • User-Friendly Handling: Designed for caregivers, airport staff, and independent users alike.
  • • Custom-Fit Compartment: Tailored to house the folded Phoenix electric wheelchair securely.
  • • Joystick & Controller Protection: Built-in pouch shields sensitive components from damage. Discover more Benefits on the page!
  • • Compatibility: Standard Size: Phoenix Carbon Fiber, IQ-8000, IQ-9000, X-Series.
    Large Size: IQ-7000, IQ-8000 PLUS, IQ-9000 PLUS
  • Read More

    Experience the convenience of mobility like never before with our Electric Wheelchair Travel Bag with Joystick Protection Bag. Crafted with the needs of the modern traveler in mind, this bag provides a robust storage solution for your electric wheelchair.

    Our travel bag is made from high-grade canvas known for its durability.
    This bag, specifically designed with the dimensions of the ComfyGO Phoenix Electric Wheelchair, was designed to protect your joystick and controller during transport.
    Made from durable, eco-friendly materials, it fits ComfyGO Phoenix electric wheelchairs securely and folds compactly when not in use. Easily store this in your armchair bag or under your phoenix wheelchair storage pouch.

    Features a lightweight design, easy-carry handles, and a snug fit that shields your device from dust, dirt, and damage. Ideal for travel, storage, and everyday mobility.
    Built with high-quality textiles to ensure it's there with you all year round, come wind or sunshine, offering you long-lasting protection for your wheelchair.

    A special protective layer is integrated into the bag's design to safeguard your wheelchair and its controller from scratches and minor impacts. This ensures that your device remains in pristine condition, even during extensive travel.
    Adding an aesthetic touch, this bag is crafted with a sleek, elegant design that is sure to blend well with your style. It features an open rear wheel area that lets you move your wheelchair in freewheel mode (manual mode), just like a suitcase, providing ease of mobility and a unique travel experience.

    The travel bag is the perfect size to fit your carbon fiber Phoenix; however non branded wheelchairs that share the same dimensions or are slightly smaller may be compatible with this Travel bag.

    Enjoy peace of mind as you travel with our Electric Wheelchair Travel Bag with Joystick Protection Bag, your perfect companion for secure, convenient, and stylish mobility.
    Read More
    Options: Protector Set for ComfyGo Phoenix Wheelchair
    Quantity:
    You are eligible for free shipping!

    Help

    If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.

    Customer service

    All questions about your order, return and delivery must be sent to our customer service team by e-mail at info@rivete.store.com

    Sale & Press

    If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at info@rivete.store.

    Key Features +
    • Purpose-Built Design for ComfyGO Wheelchair
      Unlike universal bags that rely on generic dimensions, the ComfyGO travel bag is engineered to match the folded shape of specific ComfyGO models. This ensures a snug, secure fit that minimizes shifting during transport.
      Available in 2 Tailored Sizes; Standard and Large Sizes. The standard size fits Phoenix, IQ-8000, and IQ-9000 models & the large size fits IQ-7000, IQ-8000 PLUS, and IQ-9000 PLUS and Max models, ideally both models of the Majestic IQ 7000 to 9000..

      Phoenix vs Majestic Labeling: These are not separate products—the Phoenix and Majestic travel bags are identical in design, with size being the only differentiator.

    • Integrated Protection (No Separate Protector Set Needed)
      Integrated Protection is defined by its Built-In Joystick Protection & Integrated Padding, for protection that gives you peace of mind.

      The Built-In Joystick Protection: A dedicated inner pouch cushions and secures the joystick/controller, protecting the most sensitive and expensive component of the chair.

      Integrated Padding: The bag includes a protective layer within its canvas shell to shield the frame and electronics from minor bumps, scratches, and handling stress.

      By embedding protection into the bag itself, ComfyGO eliminates the need for add-on protector sets and reduces the risk of damage during air travel, road trips, or storage.

    • Freewheel Transport System
      Rear-Wheel Access: The bag features an open rear-wheel area, allowing users to roll the folded wheelchair on its own wheels, and doesn't require a separate wheeled base.

      Effortless Mobility: Ideal for airport terminals, hotel lobbies, or trunk loading, this design reduces strain and simplifies handling.

    • Material & Storage
      Durable Canvas Construction: Made from high-grade, water-resistant canvas that resists light rain, dirt, and surface wear.

      Durable Canvas Construction: Made from high-grade, water-resistant canvas that resists light rain, dirt, and surface wear.

      Lightweight & Foldable: The bag folds flat when not in use, making it easy to store in closets, trunks, or under beds.

      Elegant Appearance: Sleek, minimalist design that complements the premium look of ComfyGO wheelchairs.

    • Zippered Closure with Protective Flap
      Secure Zipper System with Protective Flap. The travel bag includes a heavy-duty zipper system with a protective fabric overlay to prevent snagging, moisture seepage, and accidental opening during transit. This added layer of security ensures the chair remains fully enclosed and shielded, even during rough handling or long-distance travel.

    • Reinforced handles with a sleek and elegant, sophisticated finish.
      The ComfyGO Phoenix Travel Bag is both stylish and functional with reinforced carrying handles. It's practical for everything life throws at you and for those leisurely escapes to foreign shores. Built from high-quality fabric that's quilted just like the ComfyGO majestic seats, it imbues a sense of channeled luxury with a gold lion emblem.

      The aesthetic complements the modern aesthetic of the wheelchair it holds. The handles are time tested and provide a secure grip when lifting and loading the chair, either for airport staff, caregivers, or hospital staff.

    What’s Included +
    • - 1 × Phoenix Travel Bag
    • - Integrated joystick/controller pouch.
    • - Protective internal lining.
    • - Reinforced carry handles.
    • - Protector set sold as a set with the third option or can be bought individually from the drop down menu on this page, if that's all you require.
    • - Secure Zipper enclosure.
    SKU: CO-Phoenix-protector In stock
    Get $25 off your order of more than $150 $25 Off WIth GO25 Till Jan 2nd @2026 11:59PM PDT
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    Size Chart (Women)

    TOPS + DRESSES
    Size Bust Waist Hips US/CAN
    XS 32-33 24-25 35-36 0/1
    S 34-35 26-27 37-38 3/5
    M 36-37 28-29 39-40 7/9
    L 38.5-40 30.5-32 41.5-43 11/13
    XL 41 1/2 33 1/2 44 1/2 15
    1X 44-45.5 37-38.5 47-48.5 14/16
    2X 47-49 40-42 50-52 18/20
    3X 51-53 44-46 54-56 22/24

    Pants / Shorts / Skirts
    Size EU Size UK Waist Hip
    XS / 34 6 78-82 87-91
    S / 36 8 82-86 91-95
    M / 38 10 86-90 95-99
    L / 40 12 90-94 99-103
    XL / 42 14 90-98 103-107

    Size Chart (Women)

    Tops
    Size EU Size UK Chest Waist Hip
    XS / 34 6 78-82 60-64 87-91
    S / 36 8 82-86 64-68 91-95
    M / 38 10 86-90 68-72 95-99
    L / 40 12 90-94 72-76 99-103
    XL / 42 14 90-98 76-80 103-107

    Pants / Shorts / Skirts
    Size EU Size UK Waist Hip
    XS / 34 6 78-82 87-91
    S / 36 8 82-86 91-95
    M / 38 10 86-90 95-99
    L / 40 12 90-94 99-103
    XL / 42 14 90-98 103-107

    Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection

    “Protect your powerchair. Travel light. Roll with confidence."

    Electric Wheelchair Travel Wheelchair Travel Bag With Joystick & Controller Protection. Reliable, secure, compact with Mobility That's Designed for movement.

    Buy Now

    Shop Compatibility Guide

    Built-In Joystick Protection

    Safeguards the most sensitive part of your chair; no separate protector set needed. Tailored Fit for Phoenix Carbon Fiber. Custom-sized for a snug, secure fit, no more loose, generic covers.

    Rolls on Rear Wheels. No Lifting Required! Travel effortlessly with freewheel access built right into the bag.

    Weatherproof, high-quality, quilted, gold-embossed, luxe wheelchair travel bag fits Phoenix Wheelchair and similar-sized non-branded wheelchairs.

    Compatible with Wheelchairs measuring Approximately 54" L × 24" W × 50" H 

    Shop All ComfyGo

    CALL US @ +1(925)-490-4823 For Questions. We are Happy to help in any way possible!

    Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection - Brand_Rivete -SKU
    More wheelchair users are loving the ComfyGo Phoenix Travel Bag for a bunch of great reasons.
    Simplify airport travel and daily commutes & protect your device from bumps, dust, and scratches. The Phoenix travel bag’s custom-fit design ensures stability wherever you go. Designed for use by caregivers, travelers, and solo users alike, the bag folds flat for easy storage and reduces clutter at home or on trips.

    Travel confidently knowing your chair, electronics, and joystick are shielded at every step. Enjoy secure mobility in style.

    Built-in joystick and controller protection with dedicated inner pouch

    Built-in padded pouch protects the joystick/controller from scratches, bumps, and travel stress, no separate protector set needed.

    Dont ever leave your home without the Phoenix Electric Wheelchair Travel Bag with Joystick and Controller Protection

    Wrapped in Comfort & Engineered for Mobility

    Rivete

    “98% of customers feel safer traveling with ComfyGo Mobility"

    With A 30 Day Money Back Guarantee & Effortless returns, not that you'd want to return it!

    We assure you the ComfyGo Phoenix Electric Wheelchair Travel Bag will be there with you through thick or thin, rain or shine, airplane or cruise!

    The ComfyGo Phoenix Travel Bag for its electric wheelchair, is a novel way to protect your wheelchair, protect your investment, and extend your wheelchair's functional and financial life.

    Not loving it? We will refund you for a 30 day Money Back Guarantee and quick processing.

    Terms apply*

    Which Cover Fits Your Rhythm?

    Both the Phoenix and Majestic travel bags are designed to protect your ComfyGO wheelchair with padded comfort and moisture-resistant canvas.

    But each one brings its own personality to the journey.


    Phoenix is your go-to for travel ease. It’s wrapped in quilted trademark ComfyGo majestic canvas, and built to shield your joystick and electronics with integrated padding.

    Whether you're flying, rolling, or storing your chair, Phoenix moves with you, an ember of respite, ready to follow your rhythm.


    Majestic, on the other hand, adds a touch of royalty to your ride. With its diamond, patterned canvas and crown-emblazoned logo, it’s structured, dignified, and brand-forward.

    It protects your frame and controller just as well, but with a regal flair that makes every outing feel elevated. It's safe to say both shield your joystick and protect sensitive electronics, just that the dimensions should snugly embrace your wheelchair, in transit.

    Can you use it daily?

    Yes, we strongly encourage you to protect your wheelchair and extend its functional longevity. This is one great way to do so!
    Both covers:
    • Shield your joystick and electronics
    • Prevent scratches and bumps during transit
    • Fold and roll, no lifting required
    • Fit most ComfyGO models (excluding X series, currently out of stock)


    Still unsure?

    Here’s the simplest way to choose:
    • Go Phoenix if you want sleek, travel-ready protection.
    • Go Majestic if you want structured elegance and brand-forward style.

    Similarities Between the ComfyGO Majestic and Phoenix Travel Bags


    •     Same Product: ComfyGO sells a single travel bag model that is compatible with multiple IQ-series wheelchairs, including both the Phoenix and Majestic IQ chairs.
    •     Shared Features:
    •     Built-in joystick and controller protection
    •     Durable, water-resistant canvas construction
    •     Rear-wheel opening that allows the bag to roll on the wheelchair’s own wheels
    •     Reinforced carrying handles
    •     Lightweight and foldable for compact storage
    •     Size Options:
    •     Standard size fits Phoenix, IQ-8000, IQ-9000, and X-Series
    •     Large size fits IQ-7000, IQ-8000 PLUS, and IQ-9000 PLUS

     

    Differences Between the Majestic and Phoenix Travel Bags:


    • There are no structural or design differences between the Majestic and Phoenix travel bags.
    • The only variation is the size selected based on the specific wheelchair model.
    • Standard bag dimensions: approximately 54" L x 24" W x 50" H
    • Large bag dimensions: larger to accommodate wider PLUS and IQ-7000 models

    ComfyGO Travel Bag vs Phoenix Instinct Travel Bags

    <p>ComfyGO Travel Bag vs Phoenix Instinct  Travel Bags</p>

    VS.

    Get $25 OFF With CODE GO25 Set Only

    protects the wheelchair completely for airline or vehicle transport

    Other Brands Like the Phoenix Instinct are designed as a modular wheeled luggage system, that carries your belongings for travel or daily use. It's not specifically intended or designed for wheelchair transport or protection, i generic not specific.,t's

    Wheel System: Uses the wheelchairs' own rear wheels for transport while sheathed within it's bag.

    It has's own integrated multi-dimensional wheels

    Protection Offered: protects the joystick, controller and entire chair, from scratches and minor impacts

    Protects personal belongings within the bag.

    Custom Fitted for ComfyGO Wheelchairs both electrical and Manual, sold separately in large or standard sizes.

    Attached to the back of the wheelchair and adjustable for different wheelchairs, but not ideal protection for the sensitive electronics, batteries, or controller, and is a storage solution for personal belongings, it's specifically intended for a wheelchair.

    Compatibility Guide
    The ComfyGo Phoenix Electric wheelchair Travel Bag with Joystick and controller protection, is compatible with the following ComfyGo Electric Wheelchair models. Discover more on our ComfyGO Collection page to unveil a fleet of superior mobility.

    The ComfyGO Travel Bag is designed exclusively for ComfyGO electric wheelchairs. Its dimensions, joystick cover, and rear-wheel opening are custom-fitted for the folding design of ComfyGO’s IQ- and X-series models. While it may accommodate other foldable wheelchairs of similar size, compatibility is not guaranteed and may result in improper fit or limited protection.

    ComfyGO Wheelchair Compatibility:
    Available Sizes: •Standard Size Travel Bag – Fits: •ComfyGO Phoenix Carbon Fiber •ComfyGO IQ-8000 •ComfyGO IQ-9000 •ComfyGO X-Series Chairs.

    Large Size Travel Bag Fits The Following Models:
    •ComfyGO IQ-7000 •ComfyGO IQ-8000 PLUS •ComfyGO IQ-9000 PLUS
    How to Pair
    Your Remote Controller
    Follow this Video if voluminous texts aren't your thing. This detailed How to Pair your remote controller applies to most products within the ComfyGO lineage. Please don't overlook this.
    Load video: Follow this Video if voluminous texts aren&#39;t your thing. This detailed How to Pair your remote controller applies to most products within the ComfyGO lineage. Please don&#39;t overlook this.

    Collapsible content

    Specifications

    Technical Specifications:• Material: Water-resistant canvas with internal protective lining.

    • Compatibility:
     Standard Size: Phoenix Carbon Fiber, IQ-8000, IQ-9000, X-Series
     Large Size: IQ-7000, IQ-8000 PLUS, IQ-9000 PLUS

    • Standard Bag Dimensions: Approx. 54" L × 24" W × 50" H
    • Fits Folded Wheelchair Size: Approx. 33" L × 8.5" W × 27" H
    • Wheel Support: No built-in wheels; uses the wheelchair’s own rear wheels for mobility
     What’s Included

    •1 × Phoenix Travel Bag
    •Integrated joystick/controller pouch
    •Protective internal lining
    •Reinforced carry handles
    • Secure zipper enclosure
    The Set, or third option, contains both the protective set and the Wheelchair Travel Bag. 
    Before you buy:
    Best protective travel bag for ComfyGO Phoenix electric wheelchairs, designed for safe transport, joystick protection, and compact storage. Whether you're flying, commuting, or storing your device, this bag delivers durable coverage and effortless handling.
    Compatible Wheelchair Specifications:
    ComfyGO Phoenix Carbon Fiber Foldable Electric Wheelchair - Technical Specifications
    Battery and Charger
    • Battery Options:
    • Charging Time: 6 to 8 hours per battery
    • Charging Method:
    • Charging Details: AC 100 – 240 Volt, 50 Hertz, 1.5 – 5 amperes
    • Included Charger: Standard 24V 2A charger
    Range
    • Driving Range: Up to 15.5 miles with two 24V 6.6AH batteries
    • Factors Affecting Range: Driving habits, temperature, weather, loading weight, road conditions
    Motors
    • Motor Power:
    • Motor Torque: 1.1Nm
    • Climbing Capability: Inclines up to 6 degrees
    Intelligent Electromagnetic Brakes
    • Benefits:
    Travel Friendly
    • Design: Lightweight, foldable travel wheelchair
    • Battery Approval: 6.6AH (158.4WH) batteries approved by most major airlines and cruise lines
    • Travel Considerations: Confirm battery regulations with airlines or cruise lines before traveling
    Maintenance
    • Routine Tasks: Monthly cleaning, inspecting, and tightening of bolts and nuts
    • Battery Care: Proper charging to prolong battery life
    Controller (Joystick)
    • Features:
    • Controls: Power on/off, speed selection, horn, battery level display, 360-degree joystick
    Cushion & Backrest
    • Material: Leather cushion and backrest
    • Comfort: Option to upgrade for added comfort and easy maintenance
    Remote Controller
    • Functionality: Optional remote control for maneuvering, speed adjustment, horn, and reclining (if applicable)
    • Range: Works at distances up to 30 feet
    Accessories
    • Available Accessories: Headlight with USB charger, phone holder
    • More Information: Accessories Page
    Speed
    • Selections: Seven speed options
    • Top Speed: Limited to 4 mph
    • Speed Levels: 15%, 30%, 45%, 60%, 75%, 90%, and 100% of maximum speed
    Seating Area Width
    • Options: 18.5" seating area
    • Cushion Dimensions: 17" width, 16" depth
    Frame
    • Material: Carbon fiber
    • Durability: Superior toughness and corrosion resistance
    Weight of the Chair
    • Main Frame: 26 lbs
    • Total Weight (without battery): 29 lbs
    • Total Weight (with battery): 35 lbs
    Loading Weight
    • Capacity: Supports a maximum weight of 240 lbs
    Wiring/Electronics
    • Weather Resistance: Suitable for light rain and winds; not weather or waterproof
    Tires
    • Type: Solid tires
    • Dimensions: 10" rear tires, 6" front tires
    Anti-Tip Wheels
    • Feature: Equipped with anti-tip wheels for added stability and safety

    Warranty
    • Standard Warranty: 1-year frame, 1-year motor, 1-year battery, 1-year electronic parts
    • Optional Warranty:Select Comfy Go Care Plans and any plans or payment plans and coverage you have.

    Does the bag have its own wheels?

    No, it doesn’t. Instead, the bag has an open rear-wheel area that lets you roll the folded wheelchair on its own wheels, just like pulling a suitcase.

    What’s included in the travel bag set? Are there separate items?

    It’s a single item. The joystick and controller protection features are part of the bag’s design, there’s no separate “protection set” or “total set” sold by ComfyGO.

    Will this bag fit my ComfyGO model?

    Yes, as long as you choose the correct size. The bag comes in two options:
    • Standard Size: Fits: Phoenix, X-Series, IQ-8000, IQ-9000
    • Large Size: Fits: IQ-7000, IQ-8000 PLUS, IQ-9000 PLUS

    Is the bag easy to lift?

    It’s built with ergonomic, reinforced handles to make lifting easier. That said, the total weight will depend on the specific wheelchair inside

    Question

    Answer

    Is the bag FAA-approved or airline-certified?

    The bag itself isn’t FAA-certified, but it’s built for travel and can be handled by airport staff. Always check with your airline for specific wheelchair transport policies.

    Can I check this bag as luggage when flying?

    Many customers do, but it depends on your airline’s policy. The bag is soft-sided and protective, but not hard-shell. Confirm with your carrier before checking it.

    Is the joystick pouch removable or adjustable?

    No. The joystick pouch is built into the bag’s interior and is not removable. It’s designed to fit standard ComfyGO joystick dimensions

    Are the ComfyGO Phoenix and Majestic IQ travel bags different products

    No, they’re the same travel bag, designed to fit multiple ComfyGO foldable electric wheelchair models. The only difference is size. Customers choose between the Standard and Large versions based on their specific wheelchair model.

    Both sizes share the same construction, materials, and built-in joystick protection features.

    Key Features of the ComfyGO Travel Bag:

    Material: Made from high-grade, durable, water-resistant canvas.
    • Joystick Protection: Includes an integrated protective layer and a dedicated pouch to safeguard the sensitive joystick/controller.
    • Transport Design:
    • The bag does not have its own wheels.
    • It features an open rear-wheel area that allows the user to roll the folded wheelchair on its own wheels like a suitcase.
    • Handles: Reinforced, ergonomic handles for easier lifting and maneuvering by users, caregivers, or airport staff.
    • Storage: Lightweight and foldable; stores flat when not in use.
    • Water Resistance: Protects against light rain, dirt, and scratches; not fully waterproof.
    • Compatibility:
    • Standard Size fits: Phoenix, X-Series, IQ-8000, IQ-9000
    • Large Size fits: IQ-7000, IQ-8000 PLUS, IQ-9000 PLUS











    What are better options for non-ComfyGO wheelchairs?

    Dimensions: The bag is tailored to the folded shape of ComfyGO models; other brands may be too tight or too loose.
    •Joystick Protection: The built-in pouch is positioned for ComfyGO joystick placement; other controllers may not align properly.
    •Rear-Wheel Access: The open rear-wheel design may not match the wheelbase of other brands, making rolling difficult or impossible.

    Is the bag waterproof?

    Not fully. It’s made of high-grade, water-resistant canvas, which protects against light rain and spills. But it’s not designed for heavy rain or submersion.

    How do I store the bag when I’m not using it?

    The bag is lightweight and foldable. Just flatten it and store it in a cool, dry place to avoid mold or mildew buildup.

    What’s the difference between the standard and large bags?

    The large bag is built to accommodate wider seats and frames, typically 20-inch seats on PLUS models—while the standard version fits 17.5-inch seats

    Will it fit other, non-ComfyGO wheelchairs?

    It might, but there’s no guarantee. The bag is custom-designed for ComfyGO chairs. If you have a different brand, it’s best to measure your folded wheelchair and compare dimensions—or look into universal travel bags made for broader compatibility.

    Does the bag have padding throughout the interior?

    Yes. The bag includes an integrated protective layer within the canvas material that cushions the wheelchair frame and components, including the joystick and controller.

    Does the bag protect against impact during baggage handling?

    It offers protection against minor bumps and scratches, but it’s not impact-proof. For air travel, consider adding extra padding or requesting manual handling.

    Can the travel bag be used for other foldable powerchairs?

    The ComfyGO travel bag is designed specifically for ComfyGO wheelchairs.
    • While it may fit other foldable powerchairs, compatibility is not guaranteed.
    • Key issues include mismatched dimensions, joystick placement, and rear-wheel alignment.

    What’s the best method for securing a wheelchair in a car?

    For folded wheelchairs (trunk/backseat):
    • Fold and remove detachable parts.
    • Clear the cargo area.
    • Use heavy-duty straps attached to solid frame points.
    • Anchor straps to secure vehicle points.
    • Fill empty space with soft items to prevent shifting.
    • Use a travel bag like ComfyGO’s for added protection.
    For wheelchairs in accessible vehicles:
    • Use a 4-point tie-down system (manual or retractable).
    • Consider a docking system for independent users.
    • Secure the occupant with a lap and shoulder belt.
    • Engage brakes and power off the chair.
    • Perform a final shake test to confirm stability.

    What size travel bag should I get for the Phoenix Carbon Fiber model?

    The Phoenix Carbon Fiber model fits the Standard Size travel bag.
    • Approximate dimensions: 54" L × 24" W × 50" H.

    If you have other brands of wheelchairs as earlier mentioned in another customer query, then yes this travel bag will most likely fit yours, even if its' not a ComfyGo Branded wheelchair. It can also fit older models as mentioned earlier, such as X1 and X lite, 6011 too.

    I placed an order where is it?

    Please head to our Shipping Policy & Terms of Service contract.

    How can I use my discount code?

    During checkout, look for the designated discount code field. Simply enter your code and click 'apply' or a similar button.

    How does the bag protect the joystick and controller?

    Protection is built right in. There’s a dedicated inner pouch specifically sized for the joystick/controller, plus an integrated protective layer in the canvas to guard against scratches, dirt, and minor impacts. A secure zipper closure keeps everything enclosed and clean.

    Can the bag be used for airline travel?

    Yes. It’s designed for travel and can be handled by airport staff. The reinforced handles and durable canvas make it suitable for frequent use, though we recommend checking with your airline for specific wheelchair transport policies

    Can I use the bag for everyday storage, not just travel?

    Definitely. It’s designed to protect your wheelchair from dust, dirt, and scratches whether you’re traveling or storing it at home.

    Can I use this bag with older ComfyGO models, and discontinued Models?

    Yes, only If your older model shares the folded dimensions of the IQ-series or Phoenix chairs, it may fit. Always confirm compatibility with your retailer before purchasing. Please reach out to us and we can find a solution for you. Please bear in mind do not process orders before we have gone through the clarification process, and that may involve calling our partner who sources it, ComfyGo.

    Once an order is created, we can cancel it, however your funds will be delayed owing to the systems and payment gateway policies. Refunds are not instant but occur within hours.
    In the event that there is a difference between the amount you need to pay and have paid, we will create an invoice for the difference.

    After the invoice has been paid or acted upon it maybe active or may not be. Please don't re- create orders from past invoices, even mistakenly, its not a headache for us to undo, its a headache for you to sit waiting for your refund and confirm this with your bank.

    Please note: we retain all documents and especially those on your platform, regarding the status of transactions.

    Can I use this bag with a caregiver or airport assistant?

    Yes. The reinforced handles and rear-wheel access make it easy for caregivers or staff to lift, roll, and store the wheelchair safely.

    Why might the bag not fit other brands?

    Dimensions: The bag is tailored to the folded shape of ComfyGO models; other brands may be too tight or too loose.
    •Joystick Protection: The built-in pouch is positioned for ComfyGO joystick placement; other controllers may not align properly.
    •Rear-Wheel Access: The open rear-wheel design may not match the wheelbase of other brands, making rolling difficult or impossible.

    What’s the difference between water-resistant and waterproof for this bag?

    Water-resistant means the bag can handle light rain and spills.
    • Waterproof means it would be fully sealed against water, this bag is not waterproof and should not be used in heavy rain or submerged.

    What is the shipping policy?

    Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. We do send out emails to establish the authenticity of your order and to ensure that it's you who placed this order. Whilst we may not do that for very small order values, we certainly do require the response to emails, for pricier items we sell,.

    Rates and delivery times will vary depending on your selection and location. It is based on state tax and distance, time of order, and seasons.

    How long do I have to return my order?

    For US orders you have 30 days to return your order. Owing to the nature of some products, that are not personal or come in contact with skin and mucous membranes, in those scenarios, we do not issue or accept refunds. If it's inevitable and you have documentation including photos or media evidence, we may consider that. For all other orders, we assess a 25% Restocking fee. ,

    Questions & Answers

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